Job Summary:
DisplayNote is hiring a Customer Success Manager whose single job is to delight customers, across our Launcher, Montage and OEM relationships. You will help drive renewals, upsell and expansion, and have full ownership of building DisplayNote's professional services function from the ground up.
This is a high-impact, high-autonomy role for someone who treats customer outcomes as personal outcomes.
Job Description:
DisplayNote is the Experience OS for shared meeting and learning spaces. Our products (Launcher and Montage) are embedded in OEM displays and deployed across enterprise meeting rooms and classrooms in over 90 countries. We sell through a global partner channel and our customers include some of the world's largest display manufacturers and most demanding end-user organisations.
We are hiring a Customer Success Manager whose single job is to delight customers, across our Launcher, Montage and OEM relationships. You will help drive renewals, upsell and expansion, and have full ownership of building DisplayNote's professional services function from the ground up.
This is a high-impact, high-autonomy role for someone who treats customer outcomes as personal outcomes.
DisplayNote is at an inflection point. Our channel is growing, our OEM footprint is expanding, and our customers are asking for more. The person who takes this role will shape how we serve every customer we onboard for the next decade.
Upsell and expansion. Identify, qualify and close expansion opportunities inside existing accounts (additional editions, more rooms, more partners, broader use cases).
Professional services. Design and build our professional services function: scoping, pricing, packaging, delivery model and the playbooks behind it. This is a greenfield build.
We hire on attitude. Skills can be taught. The traits that matter to us:
Collaborative Culture – Be part of a supportive, fun and friendly team where boldness, innovation, passion, and accountability guide everything we do.
Recognition & Rewards – We love celebrating wins, big or small. From appreciation programs and shout-outs to fun company events, we make sure great work gets noticed (and celebrated!). We also reward performance through annual compensation reviews, bonuses, and a competitive commission structure.
DisplayNote Technologies is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified individuals.
All applicants must have the legal right to work in the UK. Offers of employment will be subject to reference checks.
Worker Type:
Regular
Number of Openings Available:
1
