Substantial experience within an IM&T support environment
Ability to communicate with all levels of staff within the Trust
Extensive evidence of being a team player and putting the needs of others before your own.
Good history of performance and attendance
Ability to work within clearly defined operating policies with little direct supervision
Sufficient skills and knowledge to provide a quality service to users of Trust IM&T technology
Good communication skills, both verbal and written, demonstrating an ability to deal with issues from service users using appropriate negotiation and persuasion skills
Logical and analytical approach required to analyse situations/information to identify and resolve a range of IM&T related problems including computer system errors, user, programme problems
Commitment and enthusiasm with a keen desire to attain high standards within a service environment
Ability to remain focused and concentrated for prolonged periods whilst working under pressure
Please see the attached job description for further information about this vacancy.
