A new opportunity not to be missed within our Vantage Contact Centre at Toyota Leeds! We are looking for a Contact Centre Advisor to join our team. In return you will receive a competitive package of up to £34,090.45 OTE which includes a generous bonus, plus excellent benefits including participation in our Staff carscheme!
At Vantage we have builtcarefully on our recent success and we are proud to operate in thirteenlocations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.
About the Role
We are looking to recruit anexperienced Contact Centre Advisor to join our busy team. You will be responsible forbooking annual services, MOTs and repairs through inbound and outbound calls.There will also be an element of cross selling within this role.
Customer experience is at thecentre of everything we do. This is a customer focused role and will involvedealing with our valued customers over the phone and email whilst also liaisingwith our dealerships to resolve any issues.
This a full time permanentposition working 42.5 hours Monday to Friday including Saturdays on a rotabasis.
Our ideal Contact Centre Advisor
To be successful in this roleyou will:
- Have a friendly andprofessional telephone manner
- Have previous experience in acustomer service role
- Be able to work at pace withaccuracy and attention to detail
- Be self-motivated and able tomanage to own workload
What we offer our Team Members
As well as a stable career, we offer a competitive salary package subject to experience, which can be increased as you progress your career. The package for this role is up to £34,089.10 OTE and there is a strong potential to earn over this.
We offer fantasticopportunities to develop within the Vantage group by giving supported trainingand providing an environment where we encourage personal growth.
We offer 30 days of holiday(inclusive of bank holidays) which increases with service along with variousother benefits, including a staff car scheme and contributory workplace pensionscheme.
Sound Interesting?
If you think youve got what ittakes and would like to join our progressive motor group as a Contact Centre Advisor, please click 'Apply now.
No terminology in the advertyou have seen is intended to discriminate on the grounds of age, gender, race,colour, religion, disability or sexual orientation, and we will gladly acceptapplications from all sections of the community.
