Job Summary
We are seeking an experienced and dynamic Shift Manager to oversee daily operations within our busy hospitality environment. The ideal candidate will possess strong leadership skills, a solid background in food service, and the ability to manage a team effectively. This role involves supervising staff, ensuring high standards of food safety and quality, and maintaining excellent customer service throughout the shift. The Shift Manager will play a pivotal role in ensuring smooth operations and fostering a positive working atmosphere.
Duties
- Supervise and coordinate team members during shifts, including front-of-house and kitchen staff.
- Oversee food preparation and ensure adherence to food safety standards.
- Manage daily restaurant or hospitality operations, including service delivery, cleanliness, and organisation.
- Assist with food production, cooking, and serving as needed to support team efficiency.
- Monitor stock levels and coordinate with suppliers for timely replenishment of ingredients and supplies.
- Enforce health and safety regulations, including food safety protocols.
- Handle customer enquiries or complaints professionally to ensure satisfaction.
- Train new staff members on company procedures, standards, and customer service expectations.
- Maintain a positive team environment through effective leadership and motivation.
- Ensure compliance with all relevant legislation relating to hospitality operations.
Skills
- Proven experience in supervising within a restaurant or hospitality setting.
- Strong knowledge of food preparation, cooking techniques, and food safety standards.
- Excellent team management and leadership abilities.
- Good organisational skills with the capacity to multitask efficiently during busy periods.
- Experience in food production, serving, or kitchen operations is highly desirable.
- Familiarity with restaurant or hotel environments enhances effectiveness in this role.
- Ability to remain calm under pressure while maintaining high service standards.
- Strong communication skills to liaise effectively with staff and customers alike.
- Knowledge of health regulations related to food safety is essential. This position offers an exciting opportunity for a motivated individual eager to lead a dedicated team within a vibrant hospitality setting. Applicants should demonstrate enthusiasm for delivering exceptional service while managing daily operational challenges efficiently.
Pay: £12.71-£13.21 per hour
Work Location: In person
