About Cinergi:
Cinergi are a family business based in Romsey. We specialise in renewable heating technologies such as air source heat pumps, as well as solar PV and battery systems. We are a small team with a reputation for quality workmanship with an increasing workload, and as such, are looking for a Office Administrator to join our growing team.
Role Purpose
As Office Administrator, you will support both the administration and operational functions of the business. This includes helping with day-to-day office tasks, assisting with operational systems, and providing direct support to the Operations Director.
Key Responsibilities
Administration Support:
- Filing, scanning, photocopying and data entry.
- Managing emails, customer telephone calls and correspondence.
- Keeping records, databases and documentation up to date.
- Supporting diary management, booking meetings and note-taking.
Diary & Job Management Support:
- Transfer diary information from Excel into the Job Management System (JMS).
- Ensure accuracy when entering job dates, times and details.
- Updating clients on Cinergi’s attendance to their property.
- Schedule servicing.
- Booking scaffolding and liaising with customers on dates etc.
- Double-check data to avoid scheduling errors.
- Flag any missing or unclear information to the manager before entry.
- Update the JMS when changes or cancellations occur.
- Keep Excel sheets and JMS aligned.
- Daily checks on compliance H&S paperwork through JMS and report back to manager
- Assist Operations Administrator with service scheduling, with the view to take this over in the future.
- Generating new jobs in JMS as and when these come through from the sales teams
Operations Assistance:
- Assisting the Operations Manager with task prioritisation and reminders.
- Handling ad-hoc requests and urgent tasks.
- Helping with communication across the team.
- Suggesting improvements to systems or processes.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
