Job Summary
We are seeking a dynamic and customer-obsessed Experienced General Manager to lead our team with passion, energy, and a relentless focus on delivering exceptional guest experiences. In this pivotal role, you will oversee daily operations, inspire your team, and ensure that every customer interaction exceeds expectations. Your leadership will foster a vibrant, welcoming environment where food quality, service excellence, and operational efficiency thrive. If you thrive in fast-paced settings and are committed to building memorable experiences through outstanding hospitality and culinary expertise, this is the opportunity for you!
Duties
- Deliver training to ensure a customer obsessed team at all times
- Lead and motivate a diverse team to deliver top-tier food preparation, cooking, and service standards across all restaurant operations
- Oversee food safety protocols and ensure compliance with health regulations to maintain the highest standards of cleanliness and safety
- Supervise daily kitchen activities including food production, culinary tasks, and ensuring consistent quality in every dish served
- Manage team schedules, delegate responsibilities, and foster a collaborative environment that promotes growth and accountability
- Monitor guest feedback actively, address concerns promptly, and implement improvements to enhance overall customer satisfaction
- Coordinate with front-of-house staff to ensure seamless serving experiences and uphold hospitality excellence
- Maintain inventory levels for food supplies and kitchen equipment, ensuring efficient resource management
Experience
- Proven supervising experience in a restaurant or hospitality setting with a focus on team management and operational oversight
- Extensive restaurant experience with strong culinary background including food preparation, cooking techniques, and food safety standards
- Demonstrated leadership in managing diverse teams within fast-paced environments such as hotels or large-scale food service operations
- Familiarity with food production processes, kitchen workflows, and hospitality best practices
- Barista experience or bar service knowledge is a plus for creating well-rounded beverage programs
- Prior experience in hotel or hospitality industries is advantageous for understanding guest expectations and service excellence
- Strong communication skills with the ability to lead by example while fostering a positive team culture
Join us if you're passionate about delivering extraordinary customer experiences through exceptional food service and leadership! We value energetic leaders who are dedicated to elevating every aspect of our operation—creating memorable moments for our guests while inspiring their teams to succeed.
Pay: £32,700.00-£42,000.00 per year
Benefits:
- Discounted or free food
- On-site parking
Application question(s):
- Do you drive?
- Do you have use of your own car?
- How many miles do you live from Bradford On Tone
- Tell me what being customer obsessed means for you and how you would ensure your team are also customer obsessed?
- What has been you biggest work challenge to date, and how did you deal with it?
Work Location: In person
