About Us
Maidstone Studios is one of the UK’s largest independent television and live broadcast studio facilities, operating alongside a busy multi-tenanted commercial office environment in Maidstone, Kent.
The site supports a mixture of office tenants, production personnel, contractors, visitors, and live studio activity within a professional and fast-paced working environment.
We pride ourselves on maintaining a welcoming, organised, and well-presented environment for everybody working on or visiting the site.
The Role
We are looking for a professional, personable, and highly organised Front of House Receptionist to join our team.
This is a varied front-facing role where you will be one of the main day-to-day points of contact for tenants, visitors, contractors, and guests across the site.
The role combines reception duties with visitor coordination, contractor administration, tenant support, and general front-of-house assistance within a busy operational environment.
Key Responsibilities
- Provide a professional and welcoming front-of-house experience
- Manage reception and visitor sign-in procedures
- Handle incoming telephone calls and general enquiries
- Coordinate visitor bookings and meeting room schedules
- Manage incoming and outgoing post and deliveries
- Support contractor access and sign-in procedures
- Log maintenance and operational requests through internal systems
- Escalate operational or tenant concerns as appropriate
- Maintain a clean, organised, and professional reception environment
About You
The ideal candidate will be:
- Friendly, approachable, and confident dealing with people
- Professional in both appearance and communication
- Organised and able to manage multiple priorities
- Calm under pressure and comfortable working independently
- Reliable, punctual, and flexible when operational cover is required
- Previous experience within reception, hospitality, concierge, serviced office, customer service, or front-of-house environments would be advantageous.
Hours & Shift Pattern
This role operates on a structured 2-week rolling rota averaging 39 hours per week.
Shifts are primarily 12-hour day shifts, typically across 3–4 working days per week, with every other weekend included within the rota.
The structured shift pattern provides consistency and a balance of longer working days with additional days off throughout the rota cycle.
Additional overtime and shift cover opportunities may also be available during holidays, operational requirements, and busy production periods.
What We Offer
- Professional and unique working environment
- Structured rota pattern
- Overtime opportunities
- Stable long-term role within a varied operational environment
- Discount at our on-site restaurant / costa
- Free audience tickets to TV shows filmed on site
- Free on site parking
- Supportive management team
To apply, please submit your CV along with a short covering statement outlining your suitability for the role.
Pay: £13.50-£14.50 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
