The Volunteer Receptionist provides a warm, professional, and welcoming first point of contact for clients and visitors. This role is essential in ensuring the smooth operation of front desk services, including answering phones, managing inquiries, and offering administrative support.
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Greet Visitors:
Welcome and assist visitors with a friendly and helpful attitude, ensuring they feel comfortable and directed to the appropriate staff member or service. -
Answer Telephone Calls:
Handle incoming phone calls, directing them to the correct department or person, taking messages when necessary, and providing general information. -
Manage Enquiries:
Respond to general enquiries in person, over the phone, or via email, offering helpful information about the organisation’s services and programs. -
Clerical Duties:
Perform light administrative tasks such as filing, photocopying, sorting mail, maintaining visitor logs, and data entry as needed.
