Job Summary
We are seeking a dynamic and energetic FOH (Front of House) Supervisor to lead our hospitality team with enthusiasm and expertise. In this pivotal role, you will oversee daily front-of-house operations, ensuring exceptional guest experiences through effective team management, food service excellence, and adherence to safety standards. Your leadership will inspire a motivated team committed to delivering memorable dining moments in a lively and welcoming environment. This paid position offers an exciting opportunity to showcase your supervisory skills while fostering a vibrant hospitality atmosphere.
Duties
- Supervise daily front-of-house operations, including serving guests, managing reservations, and coordinating team activities
- Lead and motivate staff to deliver outstanding customer service, maintaining high standards of hospitality and professionalism
- Oversee food presentation and ensure timely food preparation in collaboration with kitchen staff, maintaining food safety and quality standards
- Train new team members on service protocols, food handling, and safety procedures to promote a cohesive team environment
- Monitor cleanliness, organization, and compliance with health regulations across the dining area
- Handle guest inquiries, resolve complaints promptly, and ensure a positive dining experience for all patrons
- Manage shift schedules, delegate tasks effectively, and oversee team performance to optimize operational efficiency
Requirements
- Proven supervising experience in a restaurant or hospitality setting with strong team management skills
- Extensive restaurant experience with knowledge of food preparation, cooking techniques, and food safety protocols
- Familiarity with food production processes and kitchen operations from previous culinary or hotel experience
- Excellent leadership abilities combined with a passion for delivering exceptional service in a fast-paced environment
- Strong understanding of hospitality standards, serving etiquette, and customer engagement strategies
- Barista experience or familiarity with beverage service is a plus but not required
- Ability to handle multiple responsibilities simultaneously while maintaining attention to detail and professionalism
Join us as an FOH Supervisor where your energy fuels our success! Bring your culinary knowledge, leadership talent, and passion for hospitality to create memorable experiences that keep guests coming back. We’re dedicated to supporting your growth as you lead our front-of-house team toward excellence!
Pay: £12.80-£13.50 per hour
Expected hours: 35.0 – 45.0 per week
Benefits:
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person