About Astoria Windows
Astoria Windows is a FENSA-certified installer of windows, doors and conservatories, with branches in Hereford and Shrewsbury. We supply and install uPVC, aluminium and timber windows and doors, composite doors, and conservatories for residential customers across Herefordshire, Shropshire and the surrounding area, alongside a dedicated supply-only service for building contractor partners.
The Role
We're looking for a Sales Consultant to join our team and manage the full sales journey — from initial enquiry and in-home consultation through to survey handover and order confirmation. This is a consultative role, not a hard-sell one: you'll be helping homeowners choose the right windows, doors or conservatory for their property and budget, building trust and offering genuine advice rather than pushing a script.
No window and door industry experience is required — full product training will be provided. What matters most is your ability to sell consultatively and build rapport with customers in their homes.
What You'll Be Doing
- Conducting in-home consultations with prospective customers, understanding their needs, property, and budget
- Advising customers on product options (uPVC, aluminium, timber, composite doors, conservatories) in a genuinely consultative way — not a one-size-fits-all pitch
- Producing accurate quotes and proposals using our quoting/CRM software
- Following up on leads and enquiries in a timely, professional manner
- Liaising with surveyors and the installation team to ensure a smooth handover from sale to survey to install
- Keeping accurate, up-to-date records of customer interactions and pipeline in our CRM system
- Meeting individual sales targets while maintaining a high standard of customer service and low cancellation rate
- Staying current on Astoria's product range, pricing, and relevant standards (e.g. FENSA compliance, Building Regulations) through ongoing training
What We're Looking For
- Proven sales experience — ideally consultative, in-home, or high-value B2C sales (e.g. home improvements, financial services, automotive, or similar); window and door sales experience is a bonus but not required
- A genuinely consultative sales style — someone who listens, advises, and builds trust rather than relying on pressure tactics
- Comfortable with technology — confident using CRM systems, quoting software, tablets/laptops for in-home presentations, and picking up new digital tools quickly
- Strong communication and interpersonal skills, with the ability to build rapport quickly with a wide range of customers
- Self-motivated and target-driven, with good time management for a role that involves travel between appointments
- A full, valid UK driving licence and own vehicle (mileage allowance provided)
- Professional, presentable, and reliable
What Astoria Offers
- Competitive basic salary plus uncapped commission
- Full product and sales training — no prior windows/doors experience needed
- Warm leads generated through Astoria's marketing and showroom enquiries [confirm if applicable]
- Support from experienced surveyors and installation teams at both branches
Pay: £25,000.00-£45,000.00 per year
Work Location: In person
