Job Ref: PAU1561
Branch: Paul UK - Three Quays
Location: Paul UK - Three Quays, London (Central)
Salary/Benefits: £12.71 (with the opportunity to earn bonus)
Contract type: Permanent
Hours: Full Time
Shift pattern: Mon - Sun Flexible shifts
Posted date: 29/07/2026
Closing date: 30/09/2026
At PAUL UK, every day starts with the smell of freshly baked bread and the buzz of welcoming our customers. As a Retail Team Member, you’ll help create memorable moments for everyone who walks through our doors. If you’re passionate about great food, great coffee, and great service, you’ll fit right in.
What You’ll Be Doing
- Delivering exceptional customer experiences - you’ll greet customers with warmth, offer genuine hospitality, and make every visit feel special
- Serving our products with pride - from perfectly crafted coffees to our iconic pastries, you’ll prepare and serve items to the highest standard
- Being a star teammate - you’ll roll up your sleeves and support your colleagues, keeping the shop running smoothly and creating a positive team vibe
- Keeping quality and safety at the heart of everything - you’ll follow our food safety practices and production procedures with care and attention
- Getting involved wherever needed - you’ll take on a variety of tasks and follow guidance from the management team to ensure the shop always looks and feels its best.
What You’ll Get as Part of the PAUL UK Family
- Flexible working hours – including early starts for the morning people
- A birthday cake on us – celebrate with your team or take it home
- A clear career path – with training and development at every stage
- Free food during shifts + 50% off when you’re not working
- Healthcare Scheme access
- Early access to wages via Stream
- Refer a Friend bonuses
- Employee Assistance Programme – wellbeing, counselling financial guidance
- Nest Workplace Pension
- Interest-free travel loan with Forest bikes
What We’re Looking For
We want enthusiastic, positive team members who love high-quality food and coffee, thrive in a busy environment, and enjoy giving outstanding service. If you’re a great communicator and a real team player, you’ll feel at home here.
About PAUL UK
PAUL began as a small family bakery in Lille, France, and has grown into a global name in traditional French baking. Since arriving in the UK in 2000, we’ve built our reputation as the world’s local French bakery. Our people are the heart of our success—and we’d love you to be part of our story.
Our PAUL Bakery Café in Three Quays, Lower Thames Street, is right next door to The Tower of London by the Tower Millennium Pier on the banks of the Thames. It has amazing views of Tower Bridge, the Tower of London, HMS Belfast, City Hall and The Shard. With plenty of seating both inside and out, it’s a great place to enjoy breakfast, lunch, coffee, tea and patisseries whilst contemplating one of the world’s most famous views. The whole sweep of London’s history is here from the Tower of London, the most perfect medieval fortress in Britain, begun by William I after the Battle of Hastings, to the 95 storey Shard, the tallest building in London, completed in 2012. In between you have Tower Bridge, opened in 1894, HMS Belfast, now a museum ship, that took part in the second world war, and City Hall, the home of the Mayor of London and the London Assembly, designed by Norman Foster and opened in 2002. Lower Thames Street also has an ancient history.
Closest stations are Tower Hill (Circle and District Lines), Monument (Circle and District Lines) and Fenchurch Street (national rail). You can also arrive by boat at Tower Millennium Pier.