Central Services Department Administrator
Hay & Kilner is a modern, full-service law firm, providing exceptional legal advice and support for our clients. Our team of solicitors have a long-established reputation and proven track record which means that we can work with our clients on both professional and personal matters throughout their lives.
We have offices in the heart of Newcastle city centre and also in Wallsend Town centre and we are currently expanding our Newcastle support team.
The Central Services support team plays a vital role in ensuring the smooth and efficient running of the operations within the law firm and we have an exciting opportunity for an experienced administrator to join this team. This role will involve a wide range of tasks to support the efficient and overall productivity of the workplace.
Our approach, as a firm, is guided by our three core values that shape everything we do: Supportive, Dynamic, Exceptional!
Successful applicants will be responsible for:
- Providing comprehensive and supportive administrative support to Solicitors, Partners and others, facilitating daily business processes and helping to maintain a professional and client-focused environment
- Ensuring collection and delivery of all mail whilst keeping accurate records for registered mail and recorded mail
- Maintaining and organising physical and electronic filing systems for clients and case records
- Dealing with telephone and email queries
- Photocopying, scanning and uploading of documents
- Handling confidential information in accordance with data protection regulations and firm policies
- Supporting on reception to meet and greet clients and ensuring a welcoming and professional reception
- Ordering and maintaining office supplies and equipment
- Carrying out any other general administrative or office duties in line with business requirements
Required skills and qualifications:
- Previous experience in an administrative role, preferably within a legal or professional services environment.
- Excellent written and verbal communication skills.
- Strong organisational and time management abilities, with keen attention to detail.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and case management systems.
- Ability to prioritise workload and work independently as well as part of a team.
- Discretion and professionalism when handling sensitive information.
- Adaptability and willingness to learn new procedures and technologies.
- Understanding of basic financial processes and office administration.
- Ability to work under pressure and to deadlines.
- Positive attitude, reliability, and a dynamic approach to problem-solving.
We offer an excellent benefits package and a motivating and engaging culture
Job Types: Full-time, Permanent
Pay: £23,133.00-£24,000.00 per year
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
Ability to commute/relocate:
- Newcastle upon Tyne NE4: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
