Pay: £15,862 per anum
Job Description
FCN Frozen Foods Limited is looking for a dedicated and highly motivated individual to join our growing team.
Job Title: Collections Assistant
Location: FCN Frozen Foods Limited, Unit 6C Newmarket Lane, Leeds, LS9 0SH.
Department: Sales/Finance
Reports To: Office Manager
Job Type: Part-time, 24 hours over 3 days, Monday, Wednesday and Thursday.
Hours: 9.00am - 5.30pm, 30 minutes lunch.
About Us
FCN Frozen Foods Ltd is a dynamic and innovative family run company, committed to providing outstanding service in the sale of frozen foods and ice cream. We pride ourselves on our collaborative culture and dedication to professional growth. Join our team and contribute to our ongoing success!
Job Summary
We are seeking a dedicated Collections Assistant, to support our sales and finance department. The ideal candidate will be responsible for the administration of customer payments, incoming sales calls, customer orders, outstanding customer balances, handling monies, email queries from customers and general office administration. FCN Frozen Foods Limited is a small team, so the ideal candidate will need to have a fabulous work ethic and will be willing to help others as and when required.
Key Responsibilities
Accounts Receivable:
- Allocate payments received to customer accounts accurately.
- Administering customer balances.
- Counting monies.
- Sending copies of invoices and statements.
- Administering debt.
Administrative Support
- Assisting the sales team by answering the phone to take customer orders.
- Maintaining accurate filing systems.
- Assisting others in administrative tasks as and when required.
- Communication with customers via phone, email or WhatsApp.
Skills and Experience:
- Previous customer service experience required.
- Strong communication skills, both verbal and written.
- Ability to build rapport and effectively engage with customers.
- Excellent organisational skills and attention to detail.
- Excellent verbal communication and interpersonal skills.
- Ability to work independently or part of a team, with a good sense of humour!
- Proactive and willing to learn.
- Flexibility within the working environment. We are a seasonal company, so the right candidate must be willing to work overtime in peak periods, plus cover an occasional staff or bank holiday.
- Experience on Microsoft 365.
Benefits:
- Professional development opportunities.
- Friendly and supportive work environment
Closing Date: TBC Interviews: TBC
This job description is intended to provide a general overview of the position and may include additional duties and responsibilities as assigned by management.
The position will require a DBS check and references
FCN Frozen Foods Limited will continue to accept applications after the closing date. However, it may not be possible to shortlist these due to time constraints.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK.
Job Type: Part-Time
Benefits:
Work Location: In person
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
