Housing Options Advisor – Me9 (Housing)
Hours: 35 Hours Per Week, Mon – Fri
Contract: Temporary (3 August 2026 – 31 October 2026)
Location: Civic Centre, Merton, SM4 5DX
Pay: £21 per hour
We're recruiting a Housing Options Advisor to support the London Borough of Merton. This is a frontline housing role, ideal for someone with strong knowledge of housing legislation, excellent communication skills, and the ability to support residents at risk of homelessness.
About the Role
As a Housing Options Advisor, you'll provide essential advice and support to residents, assessing homelessness applications, preventing homelessness through proactive housing options, and ensuring compliance with statutory duties under the Housing Act 1996 (Part 7).
What You'll Be Doing
- Interview and assess homeless applicants
- Promote housing options to prevent homelessness
- Determine statutory duties under the Housing Act 1996, Part 7
- Advise those threatened with homelessness to prevent crisis situations
- Assess entitlements of single non-priority homeless people
- Participate in outreach work such as advice surgeries
- Provide advice to private sector tenants
What We're Looking For
We're seeking someone with:
- Experience in housing advice or homelessness prevention
- Strong knowledge of housing legislation and statutory duties
- Excellent communication and interpersonal skills
- Ability to manage sensitive cases with empathy and professionalism
- Organisational skills to manage caseloads effectively
Why Apply?
- Full-time hours in a structured housing service environment
- Opportunity to make a direct impact on homelessness prevention
- Hybrid working pattern with office attendance required 3 days per week
- Varied duties across housing advice and outreach services
Benefits
- Weekly Pay
- Company Pension
- Ongoing Agency Support
- Temp-to-Perm Potential
Candidate Requirements
- Eligible to work in the UK
Reference Number: 5301157
Ref: 5301255
Job Types: Full-time, Temporary, Fixed term contract, Temp to perm
Contract length: 3 months
Pay: £21.00 per hour
Expected hours: 35.0 per week
Experience:
- Housing Advisor: 2 years (required)
- Local Authority: 1 year (required)
- homelessness prevention: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
