The closing date is 23rd Aug 2026
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Anticipated Interview date(s) TBC
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Job summary
This is an exciting opportunity to join the Hampshire and Isle of Wight NHS Foundation Trust (HIOWH) Multi-Agency Safeguarding Hub (MASH) Health Team as a Business Support Administrator. Based within Hampshire MASH and providing remote support to Children's MASH across Portsmouth, Southampton and the IOW you will play a key role in supporting safeguarding activity and ensuring service delivery.
Working in a fast-paced, multi-agency environment, you will provide high-quality administrative and business support to MASH Health Nurses, helping to coordinate, manage and share information that supports timely safeguarding decisions. The role requires excellent organisational skills, attention to detail, and the ability to handle sensitive and confidential information in line with safeguarding and data protection requirements.
This rewarding role offers the opportunity to make a meaningful contribution to safeguarding services while working within a dedicated, supportive multidisciplinary team committed to improving the wellbeing and safety of vulnerable children and families.
The Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
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Main duties, tasks & skills required
Provide comprehensive administrative and business support to the MASH Health Team.
Process, record and maintain safeguarding information accurately and efficiently.
Support the coordination and sharing of information with partner agencies to facilitate timely safeguarding decisions.
Manage electronic records, databases and correspondence in line with Trust policies.
Ensure sensitive and confidential information is handled securely and appropriately.
Assist with prioritising tasks within a busy environment.
Support service reporting, data collection and performance monitoring activities.
Work both independently and effectively within a team
Work under pressure, flexibly and to deadlines
Be self-motivated
Be methodical and well organised.
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
- GCSE/O level English and Maths or equivalent.
- Word Processing skills
- Knowledge of various software packages
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Experience
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Essential
- Experience of organising own workload
- Experience of office administration
- To have an understanding in how to apply administrative processes
- Knowledge in the use of video conferencing solutions and other web-based applications
- Knowledge in the use of MS Office; including word; excel; Outlook and Word.
- Understanding of confidentiality and the The Data Protection Act 2018
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Lizzie Wilson
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Part-Time, Full-Time
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Reference number
348-COR-12015
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Job locations
Havant Civic Offices
Civic Centre Road
Havant
Hampshire
PO9 2AX
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Attachments
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Job Description
JD_PS_Business Support Administrator Band 3 Children's MASH.docx – 142KB Opens in a new window
Converted File JD_PS_Business Support Administrator Band 3 Children's MASH.docx.pdf – 225KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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