General Manager Hallmark Kew House
Lead something special. Shape a culture. Make a genuine difference.
We’re looking for an exceptional General Manager to take full ownership of Hallmark Kew House, one of our most beautiful luxury care homes. This is a rare opportunity to put your stamp on a home from the ground up and lead it to excellence.
If you’re passionate about outstanding care, inspired by developing people, and motivated by building highperforming, valuesled teams, this could be the most rewarding role of your career.
Why Hallmark ?
Culture isn’t a buzzword hereit’s everything.
We’re a familyrun organisation with 22 luxury homes (and growing), where excellence is the standard and people truly matter. You’ll join a collaborative, supportive leadership community where ideas are shared, successes are celebrated, and you’re trusted to lead in your own authentic way.
You’ll be an engaging, inclusive leader who lives our values, brings people together, and always strives to do the very best for residents, families and our teams alike.
What you day will look like ..
Your role as General Manager
As General Manager, you’ll have full accountability for the success of the home. You’ll:
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Lead, recruit and inspire highperforming teams who deliver outstanding, relationshipcentred care
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Create a positive, empowering culture where people feel valued, supported and developed
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Oversee rotas, budgets, compliance, health & safety, quality standards and occupancy
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Build strong relationships with residents, families and stakeholders
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Ensure exceptional outcomes for residents while driving sustainable commercial performance
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You’ll be supportedbut never micromanagedby a leadership team that genuinely understands what great looks like.
