Role
As a Office Administrator, working as a Trade Sales Coordinator, you will be working with a small team in a busy department and provide customers with quotes, support, and any additional assistance they require. Although experience within the worktop/natural stone industry would be desirable we will be providing full training for this position.
About Us
From our humble beginnings in July of 1923, when we started manufacturing tiled fireplaces for local houses, Arnolds has grown over the years into a multifaceted company. As one of the UK’s biggest bathroom product distributors for leading German manufacturers Villeroy & Boch and Keuco, as well as being a nationwide supplier of bespoke stone fireplaces and worktops made in our very own workshop; we are extremely proud of the company we are today.
Job details
We are looking for a confident, organised and proactive person to join our busy Stone Sales Office as a Trade Sales Coordinator.
This is a varied and rewarding role within our high-end worktop department, where you will be involved in projects from the initial quotation stage through to completed installation. The successful candidate will prepare quotations for bespoke stone worktops, liaise with customers and suppliers, and help coordinate each order as it moves through templating, production and installation.
You will be working closely with your sales office colleagues, templating and installation teams, suppliers, customers, and our in-house production department to help ensure every project is handled smoothly, accurately and professionally.
The role would suit someone who enjoys being organised, communicating with people, solving problems, and seeing a project progress from enquiry to completion.
Experience within the worktop, kitchen, bathroom, construction or natural stone industry would be beneficial, but it is not essential. Full training will be provided for the right candidate.
Key responsibilities will include:
Preparing customer quotations for bespoke stone worktops
Liaising with trade customers, suppliers and internal departments
Helping to manage orders from quote acceptance through to installation
Coordinating templating and installation information
Communicating with our in-house production team
Checking details, chasing information and helping to resolve queries
Providing customers with a professional and helpful service
Supporting the wider Stone Sales Office with day-to-day administration
The ideal candidate will be:
Organised, accurate and reliable
Confident communicating by phone and email
Able to manage several tasks at the same time
Comfortable working in a busy office environment
Positive, professional and willing to learn
Good with details and able to follow processes
Interested in working with high-quality bespoke products
This is an excellent opportunity to join a supportive team and develop specialist knowledge within the stone worktop industry. Full training will be provided, making this role ideal for someone with strong administrative and customer service skills who is looking for a more varied and project-based position.
- Full time, Monday - Friday 8.30 - 5pm
Job Types: Full-time, Permanent
Pay: £26,476.80 per year
Benefits:
- Company events
- Employee discount
Language:
Work Location: In person
