Are you passionate about the benefits of leisure and sport and keen to develop your leisure management career?
About the role
This is a key role, leading the planning and operational delivery of the Health and Fitness programme at Leisure at. You will be leading your team to deliver a great experience and competitive offer to current and future users of our Health and Fitness facilities.
The Role – Health and Fitness Manager
- Own and develop the Centre’s health and fitness programmes and class timetable.
- Drive the commercial performance of the health and fitness facilities, contributing to the Centre’s overall objectives.
- Use your knowledge of leisure and sports sector trends and developments to propose new offers for the Health and Fitness programme
- Lead the operational management of the Health and Fitness Suite and programme to ensure services are delivered safely, efficiently and to a high standard
- Manage and develop our Health and Fitness team to deliver exceptional service
- Take ownership of member engagement in our fitness and health programmes.
- Work with your peers in supporting the Head of Leisure to develop and enhance the programme offer and customer experience.
Our Requirements – Health and Fitness Manager
Qualifications
· Level 3 specialisms in gym and fitness qualifications.
· Level 3 gym instructor (or working towards).
Experience
- A minimum of 3 years working as a supervisor or leading teams in a fitness environment.
- A sound commercial understanding of sales and retention.
- Excellent knowledge of customer service skills and dealing with a range of customer needs.
- Knowledge of Health care and wellbeing partnerships and understanding of health referral schemes
- Exercise to music programmes.
- Personal training.
Skills and abilities
- Commercial awareness with a result mindset
- Confident communicator with excellent verbal and written communication skills
- Ability to build and maintain positive working relationships with customers and colleagues
- Comfortable dealing with multiple tasks and prioritising appropriately to meet timelines
- Customer focussed and able to manage challenging customer situations proactively
- Proactive/self-motivated
- Works together with employees, colleagues and customers to resolve problems and implement change initiatives
- Ability to maintain confidentiality in accordance with current data protection legislation
- Report Writing
- Good IT skills
To see the full job description for this role, check out The Cheltenham Trust job page
If you wish to apply for this role, please send your current CV and a covering letter to
[email protected] by 4th August 2026
Pay: £33,000.00 per year
Work Location: In person
