Energy Consultant, Green Home Systems
About us
Green Home Systems was established in 2014 as a family business and has grown into one of Scotland's leading whole-house retrofit installers. We're based in Irvine, Ayrshire and work exclusively in Scotland, installing Air Source Heat Pumps, Solar PV, Battery Storage, EV Charge Points and Insulation. Saving our customers energy and saving them money.
We have a lot to be proud of. MCS, Trustmark and RECC approved, Octopus Cosy accredited, Tesla accredited, 4.6/5 on Trustpilot, over 20,000 retrofit projects delivered during our time. Not many installers in Scotland can do the whole house in-house.
The role
Our customers come to us, through our website, our partners and referrals and ask us to contact them. Your job is to pick up the phone and engage, understand what they're looking for, give them clear honest advice and design the right system for their home and their budget along with our technical team. Do that well and the rest looks after itself.
Day to day you will:
- Work new enquiries by phone. We take pride in how fast we get back to people and it's a big part of why we win.
- Consult, don't push. We're not that kind of business. Ask good questions, listen properly, advise honestly and get to know your customers.
- Handle questions and concerns head on. Customers are spending real money and they're entitled to ask hard questions. You’ll welcome and answer them.
- Follow up your quotes and see them through to a decision. Quotes don't sit gathering dust.
- Guide customers through the funding and finance options available. We’re FCA authorised and have attractive finance opportunities for customers.
- Keep the CRM right and work closely with our surveying, operations and planning teams so the customer gets a smooth journey start to finish.
- Take an active interest in our customers drivers, if they want to save money, design them a system which will do that. We don’t put systems in not fit for purpose.
Who we're looking for
You don't need to come from our industry. We'll teach you the products, the funding and how we do things.
- You like talking to people and you're good at it. The phone is your first choice, not your last resort.
- You welcome objections as a way to answer an unresolved query.
- An open quote annoys you until it's answered. We want someone wants to close deals through a consultative process.
- You're organised and can handle a busy pipeline without dropping things. We have a very functional CRM system, but it is only as good as the information put into it.
- You want to be trained, coached and pushed. You're building a career, not filling a seat. You welcome feedback and improvement opportunities.
- You like beating targets.
What you get
- Competitive base salary plus an attractive monthly sales bonus, both team and individual.
- Full training on our products, our process and how we sell.
- Private health care.
- Early finish on a Friday.
- Room to grow and contribute.
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
Work Location: In person
