Job Summary
We are seeking a dynamic and proactive Client Relations & Academic Services Development Executive to join our team. This role involves cultivating strong relationships with clients and academic partners, developing programmes that enhance educational offerings, and driving growth through strategic engagement. The successful candidate will play a vital part in expanding our network within the financial services sector and educational community, ensuring excellent service delivery and fostering long-term collaborations. The position offers an excellent opportunity for individuals passionate about education, client management, and organisational development to make a meaningful impact.
Responsibilities
- Build and maintain robust relationships with clients, academic institutions, and industry partners to promote programme growth and collaboration.
- Identify new business opportunities within the financial services sector and develop tailored solutions to meet client needs.
- Manage the end-to-end process of programme development, including planning, implementation, and evaluation of academic initiatives.
- Utilise Salesforce to track client interactions, manage pipelines, and generate reports for strategic decision-making.
- Analyse market trends and client feedback to inform programme enhancements and new offerings.
- Collaborate with internal teams to ensure programme delivery aligns with organisational objectives and quality standards.
- Prepare compelling proposals, presentations, and reports to communicate programme benefits and progress to stakeholders.
- Represent the organisation at industry events, conferences, and meetings to promote services and expand professional networks.
Experience
- Proven experience in client relationship management within the financial services or education sectors.
- Strong proficiency in Salesforce or similar CRM platforms for managing contacts, opportunities, and reporting.
- Excellent communication skills with the ability to convey complex information clearly and persuasively.
- Analytical skills to interpret data trends, assess programme performance, and recommend improvements.
- Experience in developing educational programmes or academic partnerships is desirable but not essential.
- Demonstrated ability to work independently as well as part of a multidisciplinary team in a fast-paced environment.
This role offers an engaging environment for professionals eager to contribute to educational development whilst fostering meaningful industry connections. The ideal candidate will be organised, innovative, and possess a passion for continuous improvement in client relations and academic services development.
Benefits:
Work Location: Hybrid remote in Ealing W5
