Centre Assistant – Acorn Youth Community & Sports Centre
For over 60 years, The Acorn Youth Community & Sports Centre has been a dedicated space for young people and the wider community. Originally established as a youth club, we have grown into a vibrant, multi‑purpose community hub offering youth clubs, parent & toddler groups, social sporting activities, an onsite café, a thriving community garden, and room hire for external groups, birthday parties, classes, and private events.
We welcome people from all walks of life through our doors every day, and our small team prides itself on creating a happy, friendly, and welcoming environment.
About the Role
We are seeking a proactive, friendly, and community‑minded Centre Assistant to join our team. This is a 25‑hour per week paid position, with hours to be agreed. Shifts will include weekends, lone working, and cover during our opening hours (9am–10pm Monday to Friday, 9am–5pm weekends).
This is a varied, hands‑on role supporting all aspects of centre operations. You will often be the first point of contact for visitors, helping create a warm, positive experience from the moment they arrive.
Your responsibilities will include:
- Greeting visitors warmly and providing excellent customer service
- Serving customers in the onsite café
- Setting up rooms for groups, hires, parties, and events
- Managing daily operations, including booking schedules
- Handling enquiries by phone and email, offering clear and accurate information
- Maintaining records of bookings, attendance, and other administrative documentation
- Supporting the maintenance of cleanliness, safety protocols, and overall presentation
- Assisting with fundraisers, community events, and centre‑wide activities
- Collaborating with team members to resolve issues and enhance visitor experience
- Carrying out any additional duties required to meet the needs of the business
Who We’re Looking For
This role will suit someone who is:
- A confident communicator, comfortable engaging with people of all ages
- Community‑minded, approachable, and enthusiastic
- Experienced in hospitality, customer service, or guest‑facing environments
- Organised, reliable, and able to manage multiple tasks effectively
- Comfortable working independently, including lone‑working shifts
- Positive, adaptable, and happy to get stuck in with a wide range of duties
Why Join Us?
The Acorn is a lively, welcoming centre where no two days are the same. You’ll be part of a supportive team dedicated to enriching community life and creating memorable experiences for every visitor. This role offers a fantastic opportunity to grow your skills while making a meaningful impact.
Pay: £12.71 per hour
Expected hours: 25.0 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
