The Grow/L&D assistant is there to support the Grow function. This role is to ensure that all administration is up to date and processes are effective to maximise the experience for colleagues and efficiency and reporting for the business.
This role reports to the Head of Grow
What you'll be doing...
Purpose
The Grow/L&D assistant is there to support the Grow function. This role is to ensure that all administration is up to date and processes are effective to maximise the experience for colleagues and efficiency and reporting for the business.
This role reports to the Head of Grow
Impact
- Being a go to person for all learning and development queries, both within the People team and across the business
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Assist in the preparation of any learning and development materials required by the Head of Grow or trainer
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Produce and maintain accurate records of learning and development activity and attendees
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Be responsible for sending feedback surveys to colleagues and then collating and sharing data to help evaluate the impact of our learning solutions
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Support the Head of Grow to enable our learning and development goals are achieved
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Write and prepare communications to help attract more colleagues to take up Grow opportunities
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Manage the learning and development calendar, ensuring that courses are available to book onto via Bee
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If external suppliers are to be used arrange the booking of trainers, venues/rooms etc.
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The administrative owner of all systems used by Grow, such as JCDecaux Academy, Culture Amp, Thrive etc
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Support the delivery of our apprenticeship programmes by managing the administration of these effectively to ensure our levy is managed efficiently, external suppliers and colleagues have a great experience
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Ensure all L&D Statistics are up to date and accurate to ensure reporting is correct
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Support the Head of Grow in researching learning and development topics where needed
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Work with the Workday Lead to improve methods of reporting where needed
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Work with the Personal Assistant to ensure all L&D invoices are processed and any new supplier forms are correct
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Provide administrative support to the wider HR team where required
A little bit about you...
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Previous experience working in environment handling confidential information
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Fully competent systems / database management experience
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Writing Basic Reports
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Strong organisation skills, competent, and efficient, with flexible and accommodating attitude
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High attention to detail with strong writing and numeracy skills
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Able to work under pressure in a demanding environment and able to achieve tight deadlines; multi-tasking
A little bit more about us...
We believe in building a diverse and inclusive culture and positive employee experience.
We are One Team, more than just ourselves.
We are customer first, we understand, and help solve our customers’ problems.
We Test & Learn, we are empowered to learn and grow, unafraid of change.
We choose to care, we are committed to doing the right thing, the right way.
It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity,
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
About our recruitment process….
1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.
