The successful applicant will lead our busy Facilities Support Services team at UNISON’s National Office near Euston Station, playing a central role in the delivery of excellent facilities services across UNISON Centre and its estate
The role
Working closely with the National Office Facilities Manager, you will coordinate and supervise the day to day work of the caretaking and cleaning team, including allocating work, managing schedules, monitoring service standards and ensuring compliance with health and safety requirements. You will also work with colleagues across the operational team, support the Facilities Helpdesk and liaise with contractors, suppliers, visitors and other stakeholders.
You will bring experience of managing cleaning and caretaking teams and associated facilities services contracts, together with strong leadership skills and the ability to use your own initiative. You will be confident responding effectively to operational issues and emergencies, helping to ensure UNISON Centre remains a safe, welcoming and well-run environment for staff, members and visitors.
The person
What we’re looking for...
- Experience of supervising and leading cleaning, caretaking or facilities teams.
- Knowledge and understanding of cleaning and caretaking services within a large, multi-purpose site.
- Experience of coordinating work, allocating resources and managing competing priorities.
- Experience of managing or supervising external contractors and facilities services contracts.
- Ability to induct, train, support and develop staff, including monitoring performance.
- Knowledge and experience of health and safety good practice and legislation.
- Strong communication and interpersonal skills, with the ability to work effectively with staff, contractors, visitors and operational colleagues.
- Good organisational and administrative skills, including maintaining accurate records and information systems.
- Ability to respond calmly and effectively to emergencies and unexpected situations, using initiative to resolve issues.
- Good IT skills, including Microsoft Office.
- Commitment to equality and an understanding of UNISON’s values, movement and the environment in which we operate.
Please refer to the job description and person specification for full requirements for this role.
How to apply
To apply for this opportunity please download and complete the general application form, referring to the job description and person specification.
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form, along with the Recruitment and Disability Monitoring Form, should be sent by email to [email protected] and quote reference ORD/183.
Please save each of your documents to include your full name, followed by job title, region/dept and reference.
Completed application forms must be received by no later than 5pm on Tuesday 8 September 2026.
In-person interviews will be held on 22 September 2026 at UNISON Centre, 130 Euston Road, London NW1 2AY.
Please see a map of our regions.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Pay: From £42,360.00 per year
Work Location: In person
