Job Summary
Dealership Administrative Assistant
365 Motors Ltd – Chorley, Lancashire
Full-time, Permanent
Salary: £26,500 per year
Hours: 40 hours per week
About the Role
365 Motors is looking for a friendly, organised and dependable Administrative Assistant to join our growing used-car dealership in Chorley.
This is a varied office-based position supporting the day-to-day administration of the dealership. The role will include preparing sales paperwork, maintaining customer and vehicle records, providing customer care and assisting with aftercare enquiries.
You will also provide general administrative support to the Managing Director and work closely with our sales and workshop teams.
We are looking for someone who takes pride in being organised, communicates professionally and can make sure important tasks and customer enquiries are followed through.
Key Responsibilities
- Completing general day-to-day dealership administration.
- Preparing and checking vehicle sales and handover paperwork.
- Processing invoices, warranty registrations and dealership documents.
- Maintaining accurate customer and vehicle records on our CRM system.
- Organising inspection reports, MOT certificates, service records, invoices and job cards.
- Answering telephone calls and responding to emails professionally.
- Providing friendly and helpful customer service.
- Assisting with customer aftercare enquiries.
- Logging aftercare cases and following up outstanding actions.
- Keeping customers updated on the progress of inspections or repairs.
- Liaising with garages, warranty providers, finance companies and other third parties.
- Coordinating customer appointments, vehicle collections and deliveries.
- Supporting the Managing Director with general administrative tasks.
- Assisting the sales and workshop teams when required.
What We Are Looking For
- Excellent organisational and time-management skills.
- Strong attention to detail.
- A friendly and professional manner.
- Confidence communicating with customers by telephone, email and in person.
- The ability to prioritise tasks and follow up outstanding matters.
- Good written and verbal communication skills.
- Confidence using Microsoft Word, Excel, Outlook and general computer systems.
- A reliable, proactive and positive approach.
- The ability to work independently and as part of a team.
Previous administration or customer-service experience is preferred. Experience within a dealership or the motor trade would be beneficial but is not essential, as full training will be provided.
What We Offer
- A salary of £26,500 per year.
- Full-time, permanent employment.
- 40 working hours per week.
- Some flexibility in working hours by agreement.
- Paid annual-leave entitlement.
- Workplace pension, subject to eligibility.
- Full training and ongoing support.
- Opportunities to develop and progress within the business.
- On-site parking.
- A friendly and supportive working environment.
Join us to be part of a vibrant team where your organizational talents make a real impact! We value proactive individuals who thrive on delivering exceptional service and supporting our dealership’s success every day.
How to Apply
Please apply with your CV and a short introduction outlining your relevant experience and why you would be a good fit for the role.
Join 365 Motors and help drive our next stage of growth.
Pay: £25,420.00-£26,500.00 per year
Benefits:
- Casual dress
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
