Overview
We are seeking a dedicated Relief Store Manager for our location to oversee daily retail operations, ensure exceptional customer service, and support team leadership in the absence of the regular store manager. This role is vital in maintaining smooth store functionality, driving sales, and fostering a positive shopping environment. The ideal candidate will possess strong management skills, excellent communication abilities, and a proactive approach to problem-solving. Multilingual or bilingual capabilities are highly valued to effectively serve diverse customer bases and facilitate team coordination.
Key responsibilities include supervising staff, managing merchandising displays, ensuring adherence to store policies, and maintaining organizational standards. This position offers an engaging opportunity for individuals committed to retail excellence and team development within a dynamic environment.
Duties
- Supervise daily store activities to ensure operational efficiency and excellent customer service standards.
- Support sales initiatives through effective team management and motivating staff to meet sales targets.
- Oversee merchandising efforts by organizing product displays and ensuring stock levels are maintained.
- Assist with administrative tasks such as scheduling, inventory management, and record keeping.
- Provide guidance and supervision to staff members, fostering teamwork and professional growth.
- Handle customer inquiries with professionalism, demonstrating strong phone etiquette and communication skills.
- Ensure compliance with health and safety regulations and store policies at all times.
- Manage time effectively to prioritize tasks during shifts, ensuring smooth store operations.
- Address operational issues promptly by collaborating with team members or escalating as necessary.
- Maintain an organized workspace and support the implementation of merchandising standards.
Experience
- Proven management or supervisory experience within a retail environment.
- Demonstrated leadership skills with the ability to motivate and guide diverse teams.
- Strong organizational skills with attention to detail in administrative tasks.
- Excellent communication skills in multiple languages; bilingual abilities are preferred.
- Experience in sales management, merchandising, and customer service is highly desirable.
- Ability to handle multiple responsibilities efficiently while maintaining professionalism.
- Familiarity with retail management software or POS systems is advantageous.
Candidates should possess strong interpersonal skills, be proactive problem-solvers, and demonstrate flexibility in a fast-paced setting. Previous experience supervising teams or managing retail operations will be considered an asset. We welcome applicants from diverse backgrounds who are eager to contribute positively to our store environment.
Pay: £34,000.00-£36,500.00 per year
Benefits:
- Employee discount
- Store discount
Application question(s):
- Are you fully flexible Monday to Sunday?
- Have you retail management experience?
- Have you experience in Fashion?
Work Location: In person
