Company Overview
Zenopa are partnered with a global leader in scientific instrumentation and laboratory technologies, supporting customers across life sciences, biotechnology, pharmaceutical, research and healthcare environments.
With a strong reputation for innovation, technical excellence and employee development, the business provides engineers with extensive OEM training, exposure to highly advanced laboratory instrumentation and genuine long-term career progression opportunities within a growing international organisation.
Responsibilities
- Service, maintain and repair a range of advanced laboratory and life science instrumentation
- Carry out planned preventative maintenance and emergency breakdown support
- Install, commission and validate new systems at customer sites
- Provide technical support and troubleshooting across electrical, electronic, mechanical and software-related faults
- Deliver a high level of customer service within research, pharmaceutical and healthcare laboratories
- Complete service documentation and maintain compliance with company procedures
- Manage parts inventory and company vehicle stock
- Support customers with technical guidance and system optimisation
- Attend manufacturer training courses and continuously develop product knowledge
Person Specification
- Previous Field Service Engineer experience is essential
- Experience within Life Sciences, Laboratory Equipment, Medical Devices, Diagnostics, Scientific Instrumentation or other complex electro-mechanical equipment
- Strong fault-finding and troubleshooting skills
- Comfortable working independently across a regional territory
- Excellent customer-facing and communication skills
- Full UK Driving Licence
- Positive, enthusiastic and proactive approach to service engineering
Package
- £44,000 - £48,000 basic salary
- Company vehicle (hybrid/electric)
- 7% employer pension contribution
- Private healthcare
- Permanent Health Insurance (PHI)
- Mobile phone and laptop
- 25 days annual leave plus bank holidays
- Extensive OEM training including international training courses
- Clear long-term career development opportunities
- No weekend working
- Regional territory with flexibility around overnight stays where required
#INDUK
Pay: £44,000.00-£48,000.00 per year
Application question(s):
- Do you have experience in Life Science or Medical Devices industry?
- Are you based in the Midlands area? If so, what postcode?
- Are you comfortable with travel across the Midlands and North of the UK?
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: On the road
