About Us:
Our company was founded in 2016 with a vision to become the best total global vaping leader, generating sustainable economic, social, and environmental value by managing innovative, winning business models with the best people in the world. Our founding and leading brand is IVG also known as I Vape Great, which is one of the largest and globally known brand in the vaping the world, The brand serves over 100 countries across 6 continents and have earned many awards from around the world including Best UK Brand in the UK to Best International Brand in Canada.
We’ve achieved so much and we have no intention of slowing down.
Why Join Us?
- Free Parking
- Discounted Company Products
- Learning & Development Opportunities
JOB PURPOSE
The Customer Service Representative plays a key role in creating a positive first impression for our customers. This position involves resolving customer issues, providing information, and ensuring that the organisation’s customer service values are upheld.
JOB DUTIES AND RESPONSIBILITIES
- Pick customer orders accurately using the WMS / scanning system.
- Follow wave and priority instructions from the Outbound Manager.
- Pack picked orders securely and accurately for dispatch.
- Check picked and packed items against the order to confirm accuracy.
- Print and apply dispatch / address labels correctly.
- Ensure goods are packed to protect them in transit.
- Move completed orders to the packing area and onwards to the goods-out / dispatch area.
- Report stock shortages, location issues, discrepancies, or damaged stock.
- Support cycle counts and keep pick faces and the packing area clean, tidy, and safe.
- Any other reasonable task assigned by your line manager.
ROLE REQUIREMENT:
- Warehouse picking experience an advantage (training provided).
- Confident using handheld scanners.
- Accurate, quick and reliable.
- Able to work to targets in a fast-paced environment.
- Team player.
***PLEASE NOTE THIS IS A ZERO HOUR CONTRACT***
Job Type: Contract
Pay: £12.71 per hour
Benefits:
- Casual dress
- Employee discount
- Free parking
Ability to commute/relocate:
- Preston PR1 5LX: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Will you require visa sponsorship now or in the future?
- This is a zero hour contract, are you happy to proceed?
Work authorisation:
- United Kingdom (required)
Work Location: In person