We’re looking for a Retail Team Member to welcome visitors to The Bull Pen Gallery at [Cotehele], to answer their questions and help them make the most of their day.
Salary: £12.75 per hour
Contract/duration: Permanent
Hours/working pattern: 250 hour per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. This role will include some weekend working.
Interview dates: 3rd & 4th August 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:The Bull Pen Gallery works with local artists to display and sell their works, working alongside them to create exhibitions and monthly workshops. It is a beautiful space that makes the most of local creativity, often inspired by Coteheles landscapes.
This beautiful Tudor mansion is situated high above the River Tamar, with Dartmoor National Park and many unspoilt beaches nearby. The property is brimming with character, and is home to many colourful tapestries, armours and artefacts. The team pride themselves on providing superb customer service, and the family atmosphere amongst the 65-member team makes Cotehele a very special place to work. Due to its location, it’s likely you will need your own transport to get here. For more information about our property please visit https://www.nationaltrust.org.uk/visit/cornwall/cotehele
To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
What you'll be doing:As a member of the Gallery team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the Bull Pen Gallery while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
Who we're looking forWe’d love to hear from you if you’re:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (250 hrs py)
