Technical Service Advisor – Automotive
Immediate Start Available
We are looking for a Technical Service Advisor to join our growing team. This is an ideal opportunity for someone who has a genuine interest in cars, a good technical understanding of how vehicles work, and strong communication skills.
You’ll be speaking with customers who need advice and assistance with their vehicles, so we’re looking for someone who can combine automotive knowledge with excellent customer service.
What You’ll Be Doing
- Speaking with customers over the phone, understanding their vehicle concerns and providing clear, helpful advice
- Using your technical knowledge of cars to explain faults, repairs and the services we offer in an easy-to-understand way
- Guiding customers through the repair process and keeping them informed
- Accurately inputting and updating customer and vehicle information on our computer systems
- Managing your own workload and following up with customers when required
- Working independently while supporting the smooth running of the wider team
- Providing a high standard of customer service throughout the customer journey
What We’re Looking For
- Good knowledge of cars and a technical understanding of how they work
- Strong communication skills and confidence speaking with customers over the phone
- A genuine interest in the automotive industry
- A willingness to learn and continue developing your technical knowledge
- Confidence using computers and customer management systems
- Good organisation and attention to detail
- Self-motivated, driven and comfortable managing your own workload
- A positive, professional approach to customer service
Previous experience within the automotive industry would be beneficial, but we are also interested in hearing from people who have developed strong automotive knowledge through their own experience and have the right attitude to learn.
What We Offer
- Full training and ongoing support
- Opportunities to develop your automotive and technical knowledge
- Career development opportunities as the business grows
- A friendly and supportive working environment
- Competitive commission scheme
- Every other Saturday, paid as overtime
- Immediate start available
If you’re passionate about cars, confident speaking with people and looking for a role where you can develop your knowledge and build a career within the automotive industry, we’d love to hear from you.
We are looking to hire immediately, so apply today and join our team!
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Casual dress
- Company pension
Work Location: In person
