Travel Money Manager
Fexco Group is one of the UK’s largest independent foreign exchange providers. Since it was established in 1996, we have been driven by a spirit of innovation and focus on customer experience. We now have opportunities for great people to come and be a part of the Sainsbury's Travel money brand, to deliver excellent service at the heart of the local community.
We are now recruiting for a Travel Money Manager for Cluster S3.2 (South Hampshire) to guide and develop teams in our Sainsburys Travel money bureau;
Badger Farm
Broadcut
Farlington
Hedge End
Portswood
Why join us
Joining the Sainsbury's Travel Money team as a Travel Money Manager offers an exciting opportunity to lead and inspire a team across multiple locations to deliver exceptional customer service. With a focus on providing expert advice on travel money to customers and driving business performance, you will have the chance to bring out the best in your team and contribute to their personal and professional development. As part of a well-established and trusted brand, you will benefit from an organised and supportive work environment, while also having the autonomy to make independent decisions and handle challenging situations.
We offer a competitive salary of £30,797.00, and great benefits. You'll work along side an extremely passionate and friendly team who genuinely care about the success of our business.
Main Responsibilities
As a Travel Money Manager for Sainsbury's, you will be responsible for the performance of 6 Travel Money shops within the West Midlands.
- Leading by example, engaging with customers, providing expert advice on travel money, and promoting our travel money products to enhance their holiday experience.
- You will set targets for your team, monitor their performance through observations and regular reviews, and provide constructive feedback and coaching to help them develop their potential.
- Operationally, you will follow procedures to minimise risk, protect assets, and ensure compliance with relevant policies and legislation.
- Ordering currency to ensure optimum stock performance
- Supporting with the hiring of Travel Money Advisors
- Build professional relationships with colleagues across the Fexco organisation
- You will demonstrate effective communication, organisational efficiency, and attention to detail
- Role modelling our behaviours and encouraging the stores teams to demonstrate them daily
Qualifications and Experience
- As a Travel Money Manager for Sainsbury's, you are a proactive and resilient leader with a strong passion for delivering excellent customer service.
- Your ability to lead by example, set targets, and monitor team performance allows you to drive the business forward while providing constructive feedback and coaching to develop your team members.
- Organised and efficient, you excel in prioritising a busy workload, ensuring compliance with policies and legislation, and managing costs within the bureau.
- Strong analytical and problem-solving skills, attention to detail, and excellent communication abilities
- People management experience in customer facing cash handling roles is essential
- Comfortable communicating on all levels including within the business and to external customers and suppliers
- Must be flexible and have a can-do attitude and approach
If this sounds like you, click apply to complete your application.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Job Types: Full-time, Permanent
Pay: £30,797.00 per year
Work Location: On the road
