Our Team PAs play a vital role in ensuring our legal teams can deliver an outstanding service to clients. Working across both our Serious Injury and Personal Injury teams, you will provide high-quality administrative, organisational and litigation support that helps cases progress efficiently and effectively.
This is a varied and fast-paced role, supporting colleagues with both case-related and operational activities. You'll work closely with lawyers, legal teams and business support colleagues, helping to maintain high standards of client service while ensuring matters are managed accurately and in line with court and regulatory requirements.
Technology is central to how we work. You'll use a range of legal systems, digital tools and automation technologies to support efficient case management, improve workflow processes and maintain accurate records. You'll also actively identify opportunities to simplify administrative processes and make effective use of available technology to improve productivity and service delivery.
This is a hybrid role based in our Manchester office, with 1–2 days per week office attendance.
As a Team PA, you'll:
- Provide comprehensive administrative and litigation support to colleagues across the Serious Injury and Personal Injury teams.
- Manage legal files and documentation using the firm's case management and document management systems.
- Prepare, review and distribute documents using electronic document and signature platforms, including DocuSign.
- Manage correspondence, telephone enquiries and administrative requests in a timely and professional manner.
- Maintain diaries, coordinate meetings, schedule appointments and monitor key deadlines.
- Support case handlers with administrative and defined billable activities to assist with case progression.
- Prepare and distribute court bundles, expert bundles and counsel bundles, ensuring documentation is accurate and complete.
- Arrange client, expert and stakeholder appointments and support associated administration.
- Request, monitor and manage medical, financial and other case-related records.
- Support case transfers, file management and document organisation activities.
- Assist with court e-filing processes, hearing administration and court listing arrangements.
- Process payments and assist with financial administration, billing activities and disbursement management.
- Draft routine correspondence, including funding updates and client communications.
- Support reporting, data collection and the maintenance of accurate management information.
- Assist with business development activities, events and professional membership applications where required.
- Conduct searches, arrange translation services and liaise with internal support teams to obtain specialist information.
- Action and monitor work arising from audits, file reviews and quality assurance processes.
- Contribute to continuous improvement initiatives, identifying opportunities to improve efficiency through technology, automation and best practice ways of working.
