Business Development Executive – Weekend Team
Working Days: Thursday, Friday, Saturday, Sunday & Monday
Location: Bexley – 100% Office Based
Salary: £28,000 Base + Uncapped Commission
OTE: £60,000+
Company Overview
CST Training is an ambitious and rapidly growing private training company. We are a leading provider of professional development and vocational training across a wide variety of industries, including Construction, Project Management, and Leadership & Management.
Our portfolio includes qualifications and courses such as NVQs, CITB, PRINCE2, ILM and CMI.
Our mission is to empower individuals and organisations with the knowledge and skills they need to succeed. We value honesty and openness and promote a workplace built around teamwork, collaboration and delivering an exceptional experience for our customers.
As CST Training continues to grow, we are expanding our sales operation and are looking for an experienced Business Development Executive to join our Weekend Team, supporting customers and converting inbound enquiries across our Thursday-to-Monday operation.
The Role
We are seeking a highly motivated and experienced Business Development Executive to join our office-based sales team in Bexley.
This is a full-time weekend-focused role, working Thursday, Friday, Saturday, Sunday and Monday, with Tuesday and Wednesday as your regular days off.
You will primarily be dealing with inbound enquiries from prospective customers, understanding their training requirements, recommending the most appropriate courses or qualifications and converting opportunities into sales. You will also try to engage customers who we haven't been in touch with for a longer period of time or who have recently completed a course.
The ideal candidate will have a strong background in sales, preferably with knowledge or experience of construction qualifications, project management, or leadership and management courses such as NVQs, CITB, PRINCE2, ILM and CMI.
Full product training will be provided, but you must have the willingness and ability to continuously develop your knowledge as new qualifications are added to CST Training's portfolio.
Customer service is a major part of this role. Every enquiry is important, and we expect our Business Development Executives to provide a high standard of service regardless of the complexity of the customer's requirements.
You will regularly communicate with customers from a wide range of backgrounds, so patience, empathy and professionalism are essential. You must be confident navigating language barriers, different levels of understanding and challenging conversations while maintaining a positive, respectful and solution-focused approach.
Key Responsibilities
- Manage and convert inbound sales enquiries into course bookings and longer-term opportunities.
- Drive sales across CST Training's portfolio of construction, project management and leadership & management qualifications.
- Sell construction training including NVQs, CITB courses and related qualifications.
- Sell professional development courses including PRINCE2, ILM and CMI.
- Understand each customer's requirements and recommend the most appropriate training solution.
- Build and maintain strong relationships with individual learners and business clients.
- Deliver exceptional customer service throughout the sales process.
- Follow up enquiries effectively and consistently to maximise conversion opportunities.
- Identify opportunities for repeat business, account development and cross-selling.
- Manage and develop relationships with larger B2B accounts.
- Conduct outbound calls and proactive follow-ups where required.
- Accurately maintain customer and opportunity information within our CRM.
- Work closely with the wider sales and marketing teams to support campaigns and promotions.
- Maintain strong knowledge of CST Training's products, qualifications and services.
- Stay informed about relevant developments within the construction, project management and professional training sectors.
- Consistently work towards individual and team sales targets.
Requirements
- Minimum 3 years' proven experience as a Business Development Executive, Sales Executive or similar sales role.
- Strong sales ability with a track record of achieving targets.
- Experience in B2B sales.
- Experience managing and developing relationships with larger clients.
- Confident communicating with customers by telephone, email and other channels.
- Comfortable making outbound calls and cold calling when required.
- Excellent communication and presentation skills.
- Strong relationship-building and customer service skills.
- Patient, professional and solution-focused approach to customers.
- Strong organisational and time-management skills.
- Experience using CRM software and sales tools.
- Working knowledge of HubSpot is desirable.
- Experience within education, professional development, construction training or a related sector is highly desirable.
- Willingness to continuously learn new products and qualifications.
- Must be able to work Thursday, Friday, Saturday, Sunday and Monday each week.
- Must be able to commute to our Bexley office, as this is a 100% office-based position.
Working Pattern
This position has been specifically created to support our customers across the weekend and is not a Monday-to-Friday role.
Working days: Thursday, Friday, Saturday, Sunday and Monday
Regular days off: Tuesday and Wednesday
Location: Bexley office
Working arrangement: Full-time, office based
Applicants should ensure they are comfortable with this permanent working pattern before applying.
Salary & Benefits
- £30,000 base salary.
- £60,000+ OTE.
- Uncapped commission structure.
- Daily bonus scheme.
- Opportunities for professional growth and development.
- Supportive and collaborative team environment.
- Great office culture.
- Additional leave.
- Pension scheme.
- Cycle to Work Scheme.
- Nursery Scheme.
Join CST Training
This is an excellent opportunity for an experienced salesperson who wants to join a fast-growing training company and play an important role in the continued expansion of our sales operation.
If you are commercially driven, enjoy speaking with customers, take pride in providing excellent service and are looking for a role where your earning potential is directly linked to your performance, we'd love to hear from you.
Pay: £28,000.00-£60,000.00 per year
Benefits:
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Financial planning services
- On-site parking
- Referral programme
Work Location: In person
