OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.
Join the Close Brothers Technology Team where you will play a key leadership role in helping shape and execute our delivery strategy by leading a small group of Delivery Managers and work closely with the Head of Agile Delivery to drive continuous improvement, enable flow, and align delivery practices to business value and strategic priorities.
Working as part of the Commercial Engineering Delivery team our ideal team member will have previous experience in guiding principles into everyday work, supporting the rollout of pilots and new ways of working and creating the conditions needed for teams to succeed with excellent communication and leadership skills.
RESPONSIBILITIES
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Lead, coach and support 2/3 Agile Delivery Managers, helping them grow in their role, embed best practices, and deliver consistently across their squads.
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Own and lead the squad health check process, ensuring it is run consistently, used meaningfully, and followed up with coaching, action planning, and measurable improvement at team level.
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Drive the execution of our delivery strategy, embedding guiding principles - customer focus, flow, simplicity, data, and continuous improvement - into team behaviours and delivery approaches.
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Plan, communicate, and visualise squad progress, actively managing risks, issues and dependencies across teams and domains to ensure smooth and predictable delivery.
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Use delivery metrics and data to guide improvement and decision-making, tracking indicators such as lead time, flow efficiency, and confidence scores to support transparency and learning.
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Collaborate closely with Product Owners and stakeholders to define priorities, create and evolve roadmaps, and maintain strong alignment between squad activities and business objectives.
Developing Our People: as a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback.
WE WOULD LOVE TO HEAR FROM YOU IF YOU:
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Are an experienced delivery leader with a strong understanding of agile values, principles, and practices - and a track record of helping teams apply them in real-world environments.
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Have experience coaching or leading other delivery professionals and are passionate about growing capability in others.
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Know how to use delivery metrics and team feedback (like health checks) to identify improvement opportunities and drive real change - not just report on progress.
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Thrive in fast-paced, cross-functional environments and enjoy bringing clarity and calm where there’s ambiguity or complexity.
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Are confident working with both technical and non-technical stakeholders to align delivery with strategy and unblock progress.
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Believe in balancing team autonomy with shared direction - creating space for experimentation while maintaining delivery focus.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
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Experience using agile delivery metrics and health check insights to support continuous improvement or inform leadership conversations.
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Exposure to designing or leading pilot initiatives or experiments in delivery or engineering environments.
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Experience working in a regulated or complex domain such as financial services, where delivery speed and compliance must go hand in hand.
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Familiarity with using collaboration and workflow tools like Jira, Confluence, Lucid, or Miro to support alignment and visibility.
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Experience leading teams or initiatives that span both onshore and offshore locations, with an understanding of how to manage time zones, handoffs, and culture.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [email protected] or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits:
https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group
#LI-CD1 #LI-Hybrid
At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities.
