Fire Door Office Coordinator
Location: Camberwell (in-person, office based) Salary: £30,000–£35,000 per year Job Type: Full-time, permanent
About the Role
CF Fire Doors is a busy, growing fire door installation and remedial works company. We're looking for an organised, confident Office Coordinator to be the first point of contact for our customers and the engine room of our back office.
This is a hands-on role at the centre of the business — you'll be handling enquiries, preparing quotes, coordinating jobs, and managing certification paperwork. No two days are the same, and there's real progression available for the right person as the company continues to grow.
What You'll Be Doing
- Answering incoming calls, emails, and WhatsApp enquiries and responding promptly and professionally
- Preparing and sending customer quotes based on our price list and job requirements
- Logging and tracking enquiries and jobs from first contact through to completion
- Supporting the certification documentation process for fire door installations
- Liaising with our installation team to coordinate jobs, materials, and scheduling
- General office administration, filing, and keeping records up to date
- Working closely with the wider team to keep customers informed and jobs moving smoothly
What We're Looking For
- Previous experience in an office admin, customer service, or coordination role
- Confident and clear communicator, comfortable speaking with customers by phone, email, and WhatsApp
- Well organised, able to juggle multiple enquiries and jobs at once without dropping the ball
- Comfortable learning new systems and processes (full training given on our pricing, documentation, and certification requirements)
- Reliable, professional, and a team player
- Experience in construction, trades, or a related industry is a bonus but not essential
What We Offer
- Salary of £30,000–£35,000 depending on experience
- Full training provided — no fire door industry experience required
- Genuine opportunity for progression as the company grows
- A busy, supportive team environment where your role makes a real difference
- Based full-time at our Camberwell office
If you're organised, personable, and want to build a career with a growing company, we'd love to hear from you.
Pay: £30,000.00-£35,000.00 per year
Work Location: In person
