Technician – Field Service & Installation
Location: UK Wide (Extensive Travel Required)
Role Type: Permanent
Hours: Full-Time, Monday to Friday
Working Hours:
· Monday to Thursday: 9:00am to 5:00pm
· Friday: 9:00am to 4:00pm
About Reval UK
Reval UK is a respected market leader in the assisted bathing industry, renowned for delivering high-quality products and outstanding customer service. As our business continues to grow, we are seeking a Technician to join our team and play a vital role in upholding the high standards our customers expect.
This is an excellent opportunity for someone who enjoys variety, takes pride in delivering exceptional workmanship, and is committed to providing first-class customer service throughout the UK.
Key Responsibilities
As Technician, you will:
· Install, service, maintain, and repair Reval UK's assisted bathing products at customer sites across the UK.
· Diagnose and resolve technical issues efficiently and professionally.
· Complete all service reports, installation records, and documentation accurately and within required timescales.
· Ensure compliance with all customer site procedures, including health, safety, and hygiene protocols.
· Maintain company equipment, tools, vehicles, and warehouse areas in a clean, organised, and safe condition.
· Represent Reval UK professionally at all times, delivering an exceptional customer experience.
· Travel throughout the UK, including occasional overnight stays when required.
Skills and Experience Required
Essential
· Valid CSCS Card.
· Full, clean UK driving licence.
· Strong fault-finding and problem-solving abilities.
· Excellent customer service and communication skills.
· Good organisational and planning skills.
· Competent in the use of iPads, smartphones, email systems, and electronic testing equipment.
Desirable
· Electrical qualification or relevant electrical experience.
· Plumbing qualification
· Fork Lift Licence
Personal Attributes
The successful candidate will be:
· Self-motivated and able to work independently.
· Professional, reliable, and well-presented (uniform provided).
· Honest, courteous, and supportive towards customers and colleagues.
· A positive team player with a proactive attitude.
· Committed to continuous improvement and maintaining high standards.
· Capable of working efficiently while consistently delivering excellent service.
Why Join Reval UK?
· Join a well-established and growing company with an excellent reputation for quality and customer care.
· Become a key member of a supportive and professional team.
· Enjoy varied work and nationwide travel.
· Contribute to business improvement and cost-saving initiatives.
· Opportunities for personal and professional development.
Pay: Up to £30,000.00 per year
Benefits:
- Company car
- Company pension
Work Location: In person