Company Overview
Evolve is a community-based organisation committed to helping people improve their lives through employment, skills, wellbeing and community connection. We believe that thriving communities are built by empowering individuals, creating opportunities and removing barriers.
Our Employment & Skills team supports people aged 18-65 who face a wide range of challenges to employment. We pride ourselves on delivering person-centred support within welcoming community hubs where people feel valued, respected and encouraged to achieve their goals.
Job Overview
We’re looking for an experienced Senior Employment Advisor who shares our passion for communities, believes in the potential of every individual and enjoys working in a busy, supportive and collaborative environment. Our Community Pathways projects run from August 2026 - March 2029.
Job Purpose
To deliver high-quality employment and skills support to individuals within a vibrant community setting, helping people overcome barriers and achieve sustainable employment, education or training outcomes.
Alongside managing their own caseload, the Senior Employment Advisor will act as a senior member of the Employment & Skills team, supporting colleagues to deliver exceptional participant support whilst maintaining high standards of compliance, contract performance and client experience.
The postholder will play a key role in building relationships across the local community, developing referral partnerships, promoting Evolve’s services and ensuring our community hub remains a welcoming, inclusive places where people of all ages and backgrounds feel supported.
This role is ideal for someone who enjoys leading by example, thrives in a community environment and is passionate about improving opportunities for local people.
Key Responsibilities
Participant Support
· Manage a caseload of participants, providing personalised Information, Advice and Guidance (IAG), coaching and mentoring.
· Develop tailored action plans and support individuals to progress into employment, education or training.
· Deliver high-quality one-to-one appointments, workshops and group sessions.
· Identify barriers to employment and coordinate appropriate interventions and specialist referrals.
· Ensure every participant receives an excellent, person-centred service.
Team Leadership & Operational Support
· Act as a senior member of the Employment & Skills team, providing day-to-day support to colleagues.
· Share knowledge, good practice and practical guidance to improve service delivery.
· Support colleagues with complex participant cases and problem-solving.
· Assist with the induction and mentoring of new staff.
· Promote consistency in case management, customer service and participant engagement.
· Work alongside the Programme & Partnerships Manager to identify areas for continuous improvement.
Community Engagement & Partnership Development
· Be an ambassador for Evolve within local communities.
· Build strong relationships with referral agencies, community organisations, employers and local stakeholders.
· Develop referral pathways that increase access to Employment & Skills services.
· Represent Evolve at networking events, and community forums.
· Promote Evolve’s services throughout the community.
· Support community outreach activities to engage residents who may not traditionally access employment support.
· Take an active role in community events, wellbeing activities and hub projects.
· Work collaboratively across Evolve’s wider programmes to maximise opportunities for participants.
Performance & Contract Delivery
· Contribute to achieving contractual targets and key performance indicators.
· Monitor personal performance and support colleagues to achieve their objectives.
· Identify opportunities to improve participant outcomes and service delivery.
· Produce accurate reports and maintain management information systems.
· Support the successful delivery of funded employment programmes.
Person SpecificationEssential
· Experience delivering employment, careers, skills or employability support within funded programs & compliance frameworks.
· Experience supporting people with multiple and complex barriers to employment.
· Experience building productive relationships with community organisations, referral partners and employers.
· Strong coaching and motivational skills.
· Ability to adapt communication style to suit individuals aged 18-65 from diverse backgrounds.
· Strong attention to detail and commitment to quality.
· Flexible approach to work and willingness to support community activities and events, including occasional evening work where required.
· A genuine passion for community development and helping people achieve positive change.
Desirable
· Information, Advice and Guidance qualification (Level 3 or above).
· Experience mentoring or supporting colleagues.
· Experience undertaking quality assurance or compliance checks.
· Experience of employer engagement and business development.
· Leadership or coaching qualification.
We’re looking for someone who:
· Is approachable, compassionate and genuinely enjoys working with people.
· Builds trust and positive relationships quickly.
· Leads by example and supports others to succeed.
· Is proactive, organised and solutions-focused.
· Is comfortable working in a busy, ever-changing community environment.
· Can confidently engage with people from all backgrounds and life experiences.
· Has a flexible, positive attitude and is happy to get involved wherever needed.
· Believes in the power of communities to transform lives.
Why Join Evolve?
At Evolve, you’ll be joining a passionate organisation that believes people achieve more when they feel connected to their community.
This role offers the opportunity to influence the development of our Employment & Skills service, support colleagues to deliver outstanding outcomes and make a genuine difference to the lives of local people every day.
If you’re passionate about community, committed to high-quality employment support and ready to take the next step in your career, we’d love to hear from you.
If you would like any more information about the role contact-
Jo Rice 07305 056424
Pay: £29,500.00-£32,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
Work Location: In person
