We have an exciting role on offer within our Environmental Services as a Waste Collection Manager.
About the Role:
Middlesbrough Council is seeking an experienced and motivated Waste Collection Manager to lead and develop our waste collection operations, ensuring high-quality, efficient, and customer-focused services for residents across the borough. This is a key management role responsible for delivering safe, reliable, and sustainable waste collection services.
Working within Environmental Services, you will lead frontline operational teams, manage resources effectively, and drive continuous improvement to meet statutory requirements and the Council's environmental ambitions.
Key Responsibilities:
Manage the day-to-day delivery of household waste, recycling, and garden waste collection services.
Lead, motivate, and develop a team of supervisors, drivers, and waste collection operatives.
Ensure compliance with health and safety legislation, Council policies, and industry best practice.
Monitor operational performance, productivity, and service quality against agreed targets and KPIs.
Manage staffing, fleet utilisation, budgets, and operational resources effectively. Investigate and respond to service complaints, enquiries, and member requests. Work closely with residents, elected members, contractors, and partner organisations to maintain high service standards.
Lead service improvement initiatives, including waste reduction and recycling programmes.
Ensure business continuity arrangements are in place to maintain service delivery during periods of disruption.
Contribute to the development and implementation of strategic waste management objectives.
About You:
We are looking for an experienced operational manager who can demonstrate
Essential Requirements.
Significant experience managing waste collection, environmental services, logistics, highways, or other large-scale frontline operational services.
Proven ability to lead and manage diverse teams in a demanding operational environment.
Strong knowledge of health and safety requirements, risk management, and safe systems of work.
Experience managing budgets, resources, and performance targets
Excellent communication and stakeholder management skills
Ability to analyse performance data and implement service improvements
Full UK driving licence
Desirable Requirements:
Relevant management qualification (e.g. ILM, CMI, Degree, or equivalent)
CPC qualification or experience managing transport operations
Experience working within local government or the public sector
Knowledge of waste legislation and environmental regulations
What We Offer:
Competitive salary and Local Government Pension Scheme
Generous annual leave entitlement
Flexible and family-friendly working arrangements where operationally appropriate
Ongoing learning and development opportunities
Access to employee wellbeing initiatives
Opportunities to make a real difference to the local community and environment
Why Join Middlesbrough Council? At Middlesbrough Council, we are committed to delivering excellent services for our residents and creating a cleaner, greener borough. As Waste Collection Manager, you will play a vital role in shaping and improving one of the Council's most visible frontline services. Join us and help keep Middlesbrough clean, safe, and sustainable for future generations.
If this is you, this may be the opportunity you are looking for!
If you would like to talk through this opportunity further, please contact Dale Metcalfe on [email protected]
Please note Middlesbrough Council do not currently offer sponsorships.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
Telephone: 01642 727088
Email: [email protected]
