Part-Time Retail Assistant – Traditional Sweet Shop
Hours: Part-Time (including weekends and school holidays)
Are you friendly, energetic, and passionate about delivering excellent customer service? We're looking for a reliable Part-Time Retail Assistant to join our family-friendly traditional sweet shop.
Our shop offers much more than just traditional sweets – we also serve delicious freak shakes, brownies, and other sweet treats, with a soft play area upstairs for families to enjoy. Every day is different, so we're looking for someone who thrives in a fast-paced environment and enjoys working with customers of all ages.
What you'll be doing:
- Greeting customers warmly and assisting with their enquiries to enhance their shopping experience
- Serving traditional sweets, brownies, and our unique freak shakes, as well as up-selling and cross-selling where appropriate
- Operating the till and handling cash and card transactions.
- Preparing food and drinks while maintaining excellent food safety standards.
- Keeping the shop clean, organised, and well-stocked.
- Monitoring and maintaining cleanliness in the soft play area.
- Handling customer feedback professionally and resolving any issues promptly
- Helping to create a fun, positive atmosphere.
We're looking for someone who:
- Has at least 2 years' retail or customer service experience.
- Holds a valid Level 2 Food Hygiene Certificate.
- Holds a valid Allergen Awareness Certificate.
- Is friendly, approachable, and enjoys interacting with customers.
- Is organised, reliable, and able to multitask, with a particular strength in attention to detail.
- Works well both independently and as part of a team.
- Is flexible and available to work weekends and school holidays, and to cover sickness and holidays as required.
What we offer:
- A fun and friendly working environment.
- Staff discount on our delicious treats.
- Full training on our products and procedures.
- Opportunities to develop your skills within a growing business.
We value motivated individuals eager to learn and grow within our organisation. If you love creating memorable experiences for customers and think you'd be a great addition to our team, we'd love to hear from you.
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Sick pay
- Transport links
Application question(s):
- Must hold at least English & Maths GCSE at Grade C/4 or equivalent
Experience:
- Retail/Customer Service: 2 years (required)
Licence/Certification:
- Level 2 Food Hygiene Certificate (required)
- Allergy Awareness Certificate (required)
Work Location: In person
