Seasonal Technology Operations Assistant (Temporary Contract)
Location: Plymouth (Estover)
Contract: Fixed-term (Immediate Start – End of January 2027)
Hours: Monday to Friday, 9:00am – 5:00pm (occasional Saturday shifts may be required during peak periods)
Pay: £12.75 per hour
About The iOutlet
The iOutlet is an award-winning retailer specialising in refurbished technology, helping thousands of customers across the UK purchase high-quality smartphones, tablets, computers, smartwatches and gaming devices.
As we prepare for our busiest period of the year, we're looking for a motivated, adaptable and enthusiastic individual to join our Operations team on a fixed-term contract until the end of January 2027.
This is an excellent opportunity for someone with an interest in technology who enjoys variety, is eager to learn and thrives in a fast-paced environment. Full training will be provided.
The Role
As a Seasonal Technology Operations Assistant, you'll support several departments across our operations team during our busiest trading period.
You'll receive training across multiple areas of the business, giving you hands-on experience in refurbished technology, quality control, stock processing and product testing. No two days are the same, and you'll work wherever support is needed most to help ensure customer orders are processed accurately and efficiently.
Using our bespoke stock management system and specialist diagnostic software, you'll help maintain the high standards that our customers expect and contribute towards delivering an outstanding customer experience.
Key Responsibilities
Throughout your contract, you'll gain experience in a variety of operational areas, including:
Quality Check – Computing & Gaming
- Test laptops, desktop computers, games consoles and gaming accessories.
- Follow quality control procedures to ensure products meet company standards.
- Accurately record test results using our bespoke systems.
- Prepare products for sale.
Goods-In Administration & Quality Control
- Process customer trade-ins and supplier deliveries.
- Book stock into our bespoke stock management system accurately.
- Grade products against company standards.
- Organise and prioritise stock efficiently.
- Maintain accurate records throughout the goods-in process.
Quality Check – Smartphones & Tablets
- Test smartphones, tablets and smartwatches using specialist diagnostic software.
- Identify cosmetic and functional faults.
- Ensure devices meet quality standards before progressing through refurbishment or sale.
- Accurately record testing outcomes.
General Operations
- Support different departments as business requirements change.
- Maintain high levels of accuracy and attention to detail.
- Work towards daily productivity and quality targets.
- Help maintain a clean, organised and safe working environment.
- Carry out any other reasonable duties required to support the Operations team during the peak season.
What We're Looking For
We're looking for someone who is:
- Interested in technology, gaming and consumer electronics.
- Reliable, punctual and trustworthy.
- Eager to learn new skills and take on new challenges.
- Comfortable using computers and learning new software.
- Highly organised with excellent attention to detail.
- Able to work efficiently in a fast-paced environment.
- Flexible and willing to support different departments.
- A positive team player with a proactive attitude.
- Capable of working independently when required.
Desirable Experience
Previous experience is advantageous but not essential, as full training will be provided.
Experience in any of the following would be beneficial:
- Warehousing
- Retail
- Administration
- Quality control
- Stock processing
- Consumer technology
- Computers or gaming
Working Hours
Monday to Friday, 9:00am – 5:00pm.
Occasional Saturday shifts may be required during peak periods.
Benefits
- £12.75 per hour
- Fixed-term contract until the end of January 2027
- Full training across multiple departments
- Employee discount
- Casual dress
- On-site parking
- Friendly and supportive working environment
- Opportunity to gain valuable experience within one of the UK's leading refurbished technology retailers
Why Join The iOutlet?
This role offers the opportunity to gain hands-on experience across several departments within a growing technology business. You'll develop valuable skills in quality control, stock processing, diagnostics and warehouse operations while working alongside an experienced team during our busiest time of year.
Whether you're looking to gain experience in the technology sector or are seeking a varied role where every day is different, this is a fantastic opportunity to become part of a supportive, award-winning business.
Job Type: Full-time, Fixed-term (Immediate Start – End of January 2027)
To apply, please submit your CV along with a cover letter explaining why you'd like to join The iOutlet and why you'd be a great fit for the role.
Pay: From £12.75 per hour
Benefits:
- Casual dress
- Employee discount
- Free parking
- On-site parking
Work Location: In person
