Supercharge Your Grocery Logistics: Join Amazon's WWGST Network Strategy and Transportation Team
Are you an experienced Supply Chain Manager with a knack for creative, data-driven problem solving ready to lead the charge in grocery delivery? WW Grocery Supply Chain and Tech (WWGST) is seeking a strategic powerhouse to own initiatives that fuel the growth of our thriving grocery businesses. This position rolls into the Strategic Planning for Automation, Capacity and Expansion (SPACE) team focusing on scaling Perishable Distribution Centers (PDCs) worldwide.
As a PDC SPACE Team Supply Chain Manager, you will spearhead our existing-building design changes, expansions and retrofits, defining the optimal operational design to be the best-in-class Grocery distributor. Your responsibilities will include:
- Conducting in-depth analysis on DC design requirements and comparison to best-in-class DCs.
- Designing efficient dock and storage layouts to support increase DC volumes and delivery destinations.
- Determining strategic opportunities to improve operational efficiency and storage capacity.
- Integrating best-in-class technology to enable real-time tracking and seamless customer experiences.
- Launching new UTR programs and processes to support all perishable business banners.
- Driving continuous improvements to customer satisfaction and service levels.
This role requires a dynamic blend of analytical, technical, strategic, and operational expertise. You'll need to balance Under-the-Roof (UTR) design assumptions with upstream/downstream customer needs, quantify tradeoffs to make informed design decisions, lead business-critical workstreams, and manage our evolving network of facilities serving customers nationwide. As part of a global organization, you'll also collaborate with international partners to standardize best practices and elevate our grocery delivery prowess to new heights.
If you're a Supply Chain maven ready to make your mark on the future of grocery distribution, we want to hear from you. Join the SPACE Team and help us redefine the customer experience, one delivery at a time.
Key job responsibilities
- Partnering with Retail, Operations, Product, Delivery and Supply Chain Execution teams to define capacity reporting, operational design, and operating/reporting models.
- Building complex models to determine future capacity needs for our network, to be used to communicate clearly to partner teams and senior leadership to enable strategic CapEx decisions.
- Developing tech requirements to ensure our fulfillment network can scale to address future challenges and growth.
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.).
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.
- Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives.
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 3+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 3+ years of delivering cross functional projects experience
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
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