Your Journey Starts with Us
For over 30 years, we’ve been crafting tailor-made travel experiences that reflect each client’s unique perspective of the world, helping them create truly unforgettable memories. Behind every exceptional trip is a team of passionate experts, and this is your opportunity to be part of it.
When you join Audley Travel, you become part of a supportive, collaborative community that’s invested in your success. We empower our people to thrive through meaningful development opportunities, a culture that celebrates individuality, and an environment where your ideas are heard, valued, and make a real impact.
See more about life at Audley Travel!
The Opportunity
As a Product Administrator you will support the sales process by assisting with the co-ordination of sales teams familiarisation trips and by assisting with the maintenance of product information, allowing our sales team to effectively sell trips. Additionally, you’ll manage and take responsibility for administrative processes across the department that includes the maintenance of destination information, supplier and contractual support.
Key responsibilities include:
Product administration
- Answering Cases to support Sales and Product colleagues
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Build fam itineraries into the Audley booking system
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Liaise with suppliers and the Sales Operations team on the planning and implementation of fam trips
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Prepare documentation for fam trips
- Arrange team training dates with external suppliers and coordinate with supplier and CSs
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Work with Sales and Accounts Payable to support supplier payment process
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Preparation and circulation of data and reports
Product delivery
- Provide research and product content for client documentation
- Prepare data and reports for product analysis
- Support maintenance of web itineraries
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Help remove and replace images in the Audley Image Library
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Presentation of product information to internal and external stakeholders
Supplier & contract support
- Assist with loading product into the Audley system
- Assist with product information maintenance within the Audley booking system
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Collate and communicate special offers to Sales teams
- Assist with collection and filing of commercial contracts & liability certificates from suppliers
We value our people’s wellbeing and understand the importance of flexibility. That’s why we offer hybrid working, with the opportunity to split your time between one of our offices and working remotely from anywhere in the UK. We ask that employees are office-based for a minimum of 3 days per week.
What You’ll Bring to the Team
You will have previous experience working within the travel industry, ideally with exposure to-or a strong interest in-the cruise sector. You are a clear and effective communicator, confident in engaging with and managing relationships with internal stakeholders.
Additional experience required:
- Proven track record at meeting deadlines and targets in an administration environment
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Comfortable working with figures and performing calculations
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Self-motivated and able to use own initiative
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Comfortable working on projects alone and within a team
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An effective and clear communicator, both written and verbal
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This role involves working with a wide range of internal and external stakeholders, so communication is key to ensure speed of response and accuracy
- Comfortable with presenting to various stakeholders
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Good attention to detail
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Strong organisation, time management and planning skills
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Numerical and analytical skills
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Problem solving skills
Why Audley Travel
Alongside competitive salaries and benefits that support your well-being, you’ll find a role that inspires you, challenges you, and connects you to something bigger. If you’re passionate about travel and seeking a career that excites, rewards, and grows with you, Audley Travel is where your journey begins.
There’s more:
- Holiday - 25 days rising to 30 days with length of service
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A day off for your birthday
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A day off for volunteering to support a charity, local support group or community work of your choice
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Access to Healthshield health cash plan - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
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Enhanced family leave & pension scheme
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Life insurance
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Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
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Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
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Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
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We welcome you to speak to our recruitment team at any point during your hiring process, if you have any specific questions before this please contact us on [email protected].
We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment and encourage you to let us know if there's anything we can do to make your application process easier for you for any reason to help you shine!
Ready to turn your travel passion into a career? Apply now to start your journey at Audley Travel!
