Interviews will take place on 2 September 2026.
Leeds Citizens Advice & Law Centre is a local charity working for a fairer society where people are free from the effects of poverty and social injustice. We help individuals, families and communities by offering free advice and representation and challenging systemic injustice.
The role of the Help to Claim Team Leader is to provide day to day management for front line services, including telephone and digital services across Leeds Citizens Advice & Law Centre (LCALC) and specifically the Help to Claim Team . The post holder will lead, coach and motivate their team to deliver quality client services.
The Team Leader will provide first line management support and supervision to the staff team and a key part of this role will be ensuring consistently accessible and high quality advice is provided to clients.
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.