37.5 hours per week l Phoenix Hospital Group
Here at Phoenix Hospital Group we strive upon our excellent customer service skills. We are seeking a dedicated Bookings Coordinator and Medical Secretary to join our team on a full-time permanent basis. This role is essential for ensuring the smooth operation of our medical practice.
The successful candidate will play a key role in managing patient bookings, maintaining accurate records, and providing administrative support to our healthcare professionals, thereby contributing to the overall efficiency and quality of patient care.
Responsibilities:
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Manage patient bookings and appointments efficiently, ensuring optimal scheduling for healthcare providers.
- Maintain accurate and up-to-date patient records in compliance with data protection regulations.
- Provide administrative support, including answering phone calls, responding to emails, and handling patient inquiries.
- Coordinate with medical staff to ensure seamless communication and workflow within the practice.
- Assist in the preparation of medical documents and reports as required.
- Monitor and manage the practice's appointment system to minimise cancellations and no-shows.
- Ensure that all patient interactions are handled with professionalism and confidentiality.
Qualifications:
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Minimum of 1 year of experience in a medical administrative role or similar position.
- Proficient in using medical software and Microsoft Office Suite.
- Strong organisational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written.
- Attention to detail and a commitment to maintaining confidentiality.
- Ability to work independently and as part of a team in a fast-paced environment.
Our Recruitment Process:
At Phoenix Hospital Group we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.
Phoenix Hospital Group is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.
Phoenix Hospital Group reserves the right to remove job adverts prior to closing date.
Please visit our company website for more information
