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Aromi Management Opportunities – CambridgeAbout Aromi
Aromi is an independent hospitality company offering freshly prepared, authentic Italian food and drink with a distinctive Sicilian twist.
Our Cambridge venues include Aromi cafés and pizzerias, as well as Maccaruna, our fresh pasta and gelato concept. We are a fast-paced, high-volume business focused on quality food, warm hospitality, strong team culture and consistent operational standards.
As we continue to grow, we are looking for experienced managers to strengthen our management teams across Cambridge. Opportunities may include Assistant Manager, Café Manager, Restaurant Manager and Venue Manager positions.
The Role
These are hands-on leadership roles with responsibility for daily operations, team performance, customer experience and venue results.
Depending on the role and location, you could be working within an Aromi café and pizzeria or Maccaruna, our pasta and gelato venue. Some venues operate daytime café service, while others also provide evening dining and table service.
You will work closely with the General Manager and Operations Manager to improve venue performance, develop the team and deliver the company’s operational and commercial objectives.
Operations and Service
- Lead daily operations across café, counter and/or evening table service.
- Maintain excellent standards of food quality, service, cleanliness and presentation.
- Manage busy trading periods with a clear focus on service flow, queue management and customer experience.
- Ensure opening, closing and shift procedures are completed accurately and consistently.
- Identify operational issues and take responsibility for following them through to resolution.
- Support other Aromi venues when reasonably required.
Team Leadership
- Lead, train and develop a motivated and high-performing team.
- Set clear expectations for hospitality, product knowledge, upselling, efficiency and conduct.
- Provide regular feedback and effective line-management support.
- Prepare and manage rotas within agreed staffing levels and labour budgets.
- Ensure the venue is appropriately staffed for expected levels of trade.
- Manage performance confidently and address issues promptly and constructively.
- Build a positive, accountable and performance-focused team culture.
Commercial Performance
- Work towards daily and weekly sales targets.
- Monitor labour costs, productivity, stock, waste and other key performance indicators.
- Use scheduling and reporting tools to plan labour effectively.
- Review performance throughout the day and adjust staffing or operations where necessary.
- Identify opportunities to increase sales and improve the customer experience.
- Work with the General Manager and Operations Manager to continually improve venue performance.
Systems and Controls
- Oversee POS operations and ensure orders and payments are processed accurately.
- Complete required daily financial checks, reconciliation and reporting.
- Manage stock levels, ordering, deliveries, transfers, rotation and waste.
- Maintain accurate operational records and ensure all required paperwork is completed on time.
- Oversee delivery platforms, ensuring product availability, order accuracy and service quality.
- Follow company procedures and support the introduction of new systems and ways of working.
Standards and Compliance
- Maintain high standards of food safety, health and safety, cleanliness and hygiene.
- Ensure all team members complete the required training and follow company procedures.
- Keep compliance records accurate, complete and ready for inspection.
- Maintain consistent standards across every shift and service period.
- Report maintenance, staffing and operational concerns promptly.
What We’re Looking For
- Previous experience as a Manager, Assistant Manager or senior supervisor within a busy hospitality environment.
- A confident, hands-on leader who sets high standards through their own example.
- Strong communication skills and the ability to motivate and develop a team.
- Commercial awareness, including experience managing labour, sales, stock and waste.
- Comfortable using POS, scheduling and other digital operational systems.
- Organised, dependable and calm under pressure.
- Passionate about excellent food, drink and customer service.
- Flexible and available to work across weekdays, weekends and peak trading periods as required.
What We Offer
- A competitive salary based on the position and your experience.
- Opportunities ranging from Assistant Manager to Café, Restaurant and Venue Manager.
- Clear progression opportunities as the business continues to grow.
- Structured training and professional development.
- Support from the General Manager, Operations Manager and wider senior management team.
- A fast-paced, supportive and ambitious working environment.
Why Join Aromi?
These are not passive management positions. You will be expected to take genuine ownership of your shifts, team and results.
We are looking for managers who want to:
- Run organised, efficient and disciplined shifts.
- Build and develop excellent teams.
- Deliver consistently high operational standards.
- Create an exceptional experience for every customer.
- Drive commercial performance every day.
If you are an experienced hospitality leader looking for your next opportunity, apply now. Suitable candidates will be contacted for a confidential initial conversation.
this is for OxfordAromi Management Opportunities – OxfordAbout Aromi
Aromi is an independent hospitality company offering freshly prepared, authentic Italian food and drink with a distinctive Sicilian twist.
Following our expansion into Oxford, we are looking for experienced managers to strengthen our local management team and support the continued growth of our Oxford operation.
Opportunities may include Assistant Manager, Café Manager, Restaurant Manager and Venue Manager positions.
The Role
These are hands-on leadership roles with responsibility for daily operations, team performance, customer experience and venue results.
You will lead from the front and work closely with the General Manager and Operations Manager to develop the team, improve venue performance and deliver Aromi’s operational and commercial objectives.
Some roles may include responsibility for both daytime café service and evening dining, including counter and table service.
Operations and Service
- Lead daily operations across café, counter and/or evening table service.
- Maintain excellent standards of food quality, service, cleanliness and presentation.
- Manage busy trading periods with a clear focus on service flow, queue management and customer experience.
- Ensure opening, closing and shift procedures are completed accurately and consistently.
- Identify operational issues and take responsibility for following them through to resolution.
- Support across the Oxford operation when reasonably required.
Team Leadership
- Lead, train and develop a motivated and high-performing team.
- Set clear expectations for hospitality, product knowledge, upselling, efficiency and conduct.
- Provide regular feedback and effective line-management support.
- Prepare and manage rotas within agreed staffing levels and labour budgets.
- Ensure the venue is appropriately staffed for expected levels of trade.
- Manage performance confidently and address issues promptly and constructively.
- Build a positive, accountable and performance-focused team culture.
Commercial Performance
- Work towards daily and weekly sales targets.
- Monitor labour costs, productivity, stock, waste and other key performance indicators.
- Use scheduling and reporting tools to plan labour effectively.
- Review performance throughout the day and adjust staffing or operations where necessary.
- Identify opportunities to increase sales and improve the customer experience.
- Work with the General Manager and Operations Manager to continually improve venue performance.
Systems and Controls
- Oversee POS operations and ensure orders and payments are processed accurately.
- Complete required daily financial checks, reconciliation and reporting.
- Manage stock levels, ordering, deliveries, transfers, rotation and waste.
- Maintain accurate operational records and ensure all required paperwork is completed on time.
- Oversee delivery platforms, ensuring product availability, order accuracy and service quality.
- Follow company procedures and support the introduction of new systems and ways of working.
Standards and Compliance
- Maintain high standards of food safety, health and safety, cleanliness and hygiene.
- Ensure all team members complete the required training and follow company procedures.
- Keep compliance records accurate, complete and ready for inspection.
- Maintain consistent standards across every shift and service period.
- Report maintenance, staffing and operational concerns promptly.
What We’re Looking For
- Previous experience as a Manager, Assistant Manager or senior supervisor within a busy hospitality environment.
- A confident, hands-on leader who sets high standards through their own example.
- Strong communication skills and the ability to motivate and develop a team.
- Commercial awareness, including experience managing labour, sales, stock and waste.
- Comfortable using POS, scheduling and other digital operational systems.
- Organised, dependable and calm under pressure.
- Passionate about excellent food, drink and customer service.
- Flexible and available to work across weekdays, evenings, weekends and peak trading periods as required.
What We Offer
- A competitive salary based on the position and your experience.
- Opportunities ranging from Assistant Manager to Café, Restaurant and Venue Manager.
- Clear progression opportunities as Aromi continues to grow in Oxford.
- Structured training and professional development.
- Support from the General Manager, Operations Manager and wider senior management team.
- A fast-paced, supportive and ambitious working environment.
Why Join Aromi?
These are not passive management positions. You will be expected to take genuine ownership of your shifts, team and results.
We are looking for managers who want to:
- Run organised, efficient and disciplined shifts.
- Build and develop excellent teams.
- Deliver consistently high operational standards.
- Create an exceptional experience for every customer.
- Drive commercial performance every day.
If you are an experienced hospitality leader looking for your next opportunity in Oxford, apply now. Suitable candidates will be contacted for a confidential initial conversation.
NEW OPENING - Oxford
Coming June/July 2026
Aromi Caffe is an independent Café and pizzeria company in the heart of Cambridge.
We offer our customers freshly prepared and authentic Italian food and drinks with a Sicilian twist. Our vision is to give our customers an exceptional eating experience through our warm hospitality, authentic Sicilian delicacies and unrivalled focus on quality. We believe that a business is not a success without happy customers and happy staff.
We are opening in Oxford in June/July 2026 and are seeking Front of House staff for our team.
Why work for us?
Share of tips
Free meal on shift
30% discount in all Aromi branches
Flexible schedule
Training and development
Possibility of career growth
Your day-to-day:
To deliver the best coffee experience to every guest along with the highest levels of customer service. You’ll be making and serving drinks and food to the highest quality possible, operating the till, maintaining stock levels and demonstrating your product knowledge to customers by advising and making suggestions
To assist in the serving of meals to clients and staff and the setting and clearing of tables
To assist in the preparation and serving of beverages to clients and staff
To clean the cafeteria area (floors, cookers etc)
To wash and dry cafeteria pots/utensils and ensure their proper storage
To assist in ensuring a high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed
To report any problems to the shift leader/ supervisor or to one of the directors
To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
To assist in keeping front-of-counter and shop/toilets/ etc... clean and tidy, at all times
To speak to customers to ensure that they are satisfied with their meals
On performing your duties, exercise them with due diligence and loyalty such knowledge skill and expertise as may be reasonably be expected of a person carrying out such duties
From time to time you may be required to take on other duties of which you are capable in addition to or in place of your normal duties
You'll have the following:
Polite and hard-working, committed to excellent customer service
Passionate about great food and coffee with a can-do attitude
Enthusiastic and motivated
Exceptionally clean and tidy
Able to work independently as well as part of a team
The hourly rate for this role will be in line with the age-specific national minimum wage guidelines. - reword the following add oxford is open and we are expanding the team
Front of House Team Members – OxfordJoin Our Growing Oxford Team
Aromi is an independent Sicilian café and pizzeria company, originally established in Cambridge and now open in the heart of Oxford.
We serve freshly prepared, authentic Italian food and drink with a distinctive Sicilian twist. Our aim is to give every customer an exceptional experience through warm hospitality, artisan Sicilian food and an unrivalled focus on quality.
Following the successful opening of our Oxford venue, we are expanding the team and looking for friendly, enthusiastic Front of House Team Members to join us.
The Role
This is a hands-on hospitality role in a busy, fast-paced venue. You will help deliver excellent customer service while preparing and serving food and drinks to Aromi’s standards.
Depending on your experience and the needs of the venue, your duties may include counter service, table service, coffee preparation, operating the till and supporting the wider team throughout service.
Your Day-to-Day Responsibilities
- Welcome customers and provide friendly, efficient and attentive service.
- Prepare and serve food, coffee and other drinks to the required standards.
- Operate the till and process customer orders accurately.
- Take food and drinks to tables and clear tables efficiently.
- Develop strong knowledge of our menu and confidently make recommendations.
- Speak with customers to ensure they are happy with their food, drinks and service.
- Maintain stock levels and keep service areas organised.
- Keep the front counter, dining area, equipment, floors and customer toilets clean and tidy.
- Wash and correctly store service equipment, utensils and other items.
- Follow all food hygiene, health and safety and safe-working procedures.
- Complete the required training and follow Aromi’s established systems and working practices.
- Report customer, maintenance or operational concerns promptly to the manager or shift leader.
- Support your colleagues and complete other reasonable duties required for the smooth operation of the venue.
What We’re Looking For
- Friendly, polite and committed to excellent customer service.
- Passionate about great food, coffee and hospitality.
- Positive, enthusiastic and motivated.
- Reliable, punctual and willing to work hard.
- Exceptionally clean, tidy and organised.
- Comfortable working independently and as part of a team.
- Able to remain calm and efficient during busy service.
- Willing to learn and respond positively to feedback.
- Flexible to work weekdays, evenings and weekends as required.
Previous hospitality or barista experience is welcome, but full training can be provided to candidates with the right attitude.
Why Work for Aromi?
- Share of team tips.
- Free meal while working.
- 30% staff discount across all Aromi venues.
- Flexible scheduling.
- Training and development.
- Opportunities for career progression as the Oxford operation continues to grow.
- A friendly, energetic and supportive working environment.
The hourly rate for this role will be in line with age-specific National Minimum Wage requirements.
If you are passionate about hospitality and would like to join our growing Oxford team, apply now. Suitable candidates will be contacted for an informal conversation.
Job Types: Full-time, Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person
