End Date
Thursday 09 July 2026
Salary Range
£126,523 - £148,850
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
A senior leadership role driving how the Chief Digital Office operates - bringing structure, pace and alignment across platforms to turn strategy into efficient, joined-up delivery at scale.
Job Description
£106,565 - £125,370 outside London
£126,523 - £148,850 for London candidates
London, Birmingham, Bristol, Edinburgh, Halifax, Leeds or Manchester
Full time – 35 hours per week
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
We’re looking for a Head of Optimisation & Integration – a newly created leadership role , reporting directly to the Chief Digital Officer.
This role is at the heart of the Chief Digital Office (CDO ) , where y ou’ll shape how the CDO works, helping teams conn ect, prior itise and deliver at pace. The CDO spans key areas including the mobile app, customer communications, artificial intelligence, gro wth, data and analytics, now organised into platforms focused on specific customer outcomes.
Leading a team of around 50 (with 7 direct reports), you’ll ensure delivery is fast, joined-up and well controlled - bringing structure, clarity and pace across a complex, fast-moving organisation.
Oversee business management, including investment governance, financial performance, risk and controls
1. Operating Model Transformation & Change Delivery
2. Strategic approach , Decision Enablement & Workforce Planning
3. Business Management, Governance, Risk & Control
Strong experience operating in regulated or complex environments, with accountability for governance, financial performance, risk, controls and suppliers
4. Capability Building, Influence & Leadership
And any experience of these would be great
Experience in digital banking, financial services, technology, data or digital transformation environments
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
Ready to make an impact? Apply today !
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
