Overview
We are seeking an experienced and dynamic Keyholder/Duty Manager to lead our bar team and ensure an exceptional guest experience at The Trent Navigation and Big Shed - our flagship venue just a stone's throw away from The World Famous City Ground, Historic Trent Bridge Cricket Ground and Meadow Lane - Home of Notts County FC.
The ideal candidate will have a strong background in traditional pubs and hospitality venues. As a Keyholder/Duty Manager, you will report directly to the General Manager, oversee daily operations, manage staff, and maintain high standards of service and product quality.
We are looking for someone with a lot of experience, must be prepared to work evenings and weekends.
Responsibilities
- Supervise bar staff, providing guidance and support to ensure efficient operations.
- Oversee the preparation and presentation of beverages, ensuring adherence to recipes and quality standards.
- Maintain a clean and organised bar area, adhering to food safety regulations.
- Collaborate with the kitchen team to coordinate food production and service.
- Manage inventory levels, ordering supplies as needed to avoid shortages.
- Train new staff on bartending techniques, food safety practices, and customer service standards.
- Deliver excellent service.
- Monitor customer satisfaction and address any concerns promptly to enhance the dining experience.
Experience
- Previous experience in a bar management role or similar supervisory position within the hospitality industry is essential.
- Strong knowledge of bartending techniques, food preparation, and culinary practices.
- Familiarity with food safety regulations and best practices in kitchen management.
- Excellent leadership skills with the ability to motivate and inspire a team.
- Strong communication skills to effectively interact with staff and customers alike.
- A passion for the hospitality industry with a commitment to delivering outstanding service.
Join our team as a Keyholder/Duty Manager and play a pivotal role in creating memorable experiences for our guests while leading a talented team in a vibrant environment.
Pay: From £13.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
Experience:
- Bar management: 5 years (preferred)
- Hospitality: 10 years (required)
- Supervising: 10 years (preferred)
- Management: 5 years (preferred)
Work Location: In person