Personal Assistant to the Managing Director | Business & Personal Support | Career Progression
Guildford, Surrey (Office Based)
Salary: £32,000 - £40,000 per year (depending on experience)
Become the trusted right hand to a growing business.
At Thornemere Limited, no two days are ever the same.
We're a fast-growing specialist services company operating across multiple divisions including pest prevention, live bee removal, roofing, drainage and ecology. As our business continues to grow, we're looking for an exceptional Personal Assistant to support our Managing Director in both his professional and personal affairs.
This isn't a traditional PA role.
We're looking for someone who thrives on variety, enjoys solving problems, loves bringing order to busy people and takes pride in making things happen. You'll become a trusted member of the team, helping to keep both the business and the Managing Director organised, efficient and focused.
If you're someone who naturally spots what needs doing without being asked, enjoys taking ownership and isn't afraid of rolling your sleeves up, we'd love to hear from you.
The Role
You'll provide comprehensive support to the Managing Director across both business and personal matters.
No two days will be the same.
One day you may be producing presentations, managing projects and organising meetings.
The next you could be arranging travel, dealing with confidential correspondence, organising household services, managing vehicles or solving an unexpected problem before it becomes one.
You'll become the person who keeps everything moving.
This is primarily an office-based role in Guildford. However, as you'll be supporting the Managing Director personally as well as professionally, there may occasionally be times where you'll work from his home office or another company location to provide support where required.
Responsibilities
Your duties will include (but are not limited to):
Business Support
- Complex diary management and appointment scheduling
- Managing multiple busy email inboxes
- Producing professional documents, reports, presentations and training materials
- Taking meeting notes and following up actions
- Coordinating projects and ensuring deadlines are met
- Booking business travel and accommodation
- Managing expenses and receipts
- Maintaining accurate filing systems
- Handling confidential information
- Liaising with customers, suppliers and third parties
- Researching information and preparing reports
- Supporting with process improvements and business administration
- Managing incoming calls, voicemails and correspondence
Personal Support
- Managing personal correspondence and post
- Booking holidays and personal travel
- Organising vehicle servicing, insurance and administration
- Managing household utilities and service providers
- Arranging appointments
- Coordinating contractors and tradespeople
- Maintaining personal records and filing
- Assisting with ad-hoc personal administration
- Helping ensure everything behind the scenes runs smoothly
We Work Smart
At Thornemere, we're always looking for better ways to work.
We actively encourage the use of modern technology and AI to improve productivity, automate repetitive tasks and solve problems more efficiently. We don't expect you to know everything, but we do want someone who is curious, embraces new technology and enjoys finding smarter ways of working.
Whether it's researching information, drafting documents, organising data, creating presentations or improving processes, you'll be encouraged to make the best use of AI and technology to maximise your effectiveness.
About You
We're looking for someone who:
- Has previous experience supporting a Director, Managing Director or business owner
- Is exceptionally organised with outstanding attention to detail
- Can confidently manage multiple competing priorities
- Is proactive and naturally takes ownership
- Enjoys solving problems and finding solutions
- Is calm under pressure and adaptable when priorities change
- Has excellent written and verbal communication skills
- Is highly trustworthy and able to deal with confidential information
- Is confident using Microsoft Office and other business systems
- Is comfortable using AI tools such as ChatGPT, Microsoft Copilot or similar to improve productivity
- Is always looking for smarter and more efficient ways of working
- Is professional, personable and approachable
- Takes pride in delivering work to a consistently high standard
Who You'll Be Supporting
Our Managing Director is ambitious, energetic and passionate about growing the business.
He works at pace, communicates directly and expects people around him to take ownership rather than wait for instruction.
Priorities can change quickly, so you'll need to be adaptable, resilient and comfortable working in a fast-moving environment where every day is different.
If you're someone who enjoys being relied upon, likes solving problems and isn't easily flustered, you'll thrive in this role.
Desirable (But Not Essential)
- Experience supporting an entrepreneur or business owner
- Experience within a growing SME
- Experience producing manuals, policies or training documents
- Understanding of business reporting or financial information
- Project coordination experience
What We Offer
- Salary of £33,000 - £40,000 depending on experience
- 28 days' holiday (increasing to 33 days with length of service)
- Company pension
- Employee Assistance Programme
- Free on-site parking
- A varied, interesting and rewarding role
- Genuine opportunities for progression as the business continues to grow
- The opportunity to become an integral part of an ambitious and expanding company
Ready to Apply?
If you're looking for a role where no two days are the same and you can genuinely make a difference, we'd love to hear from you.
As part of your application, we'd like you to send us a 60-second video introducing yourself and telling us:
- Why you're interested in the role.
- What experience you'll bring.
- Why you believe you'd be a great fit for Thornemere Limited.
- Tell us about a time you used AI or technology to improve efficiency, solve a problem or save time.
Please email your video or send it via WeTransfer alongside your application.
Job Type: Full-time
Pay: £32,000.00-£40,000.00 per year
Benefits:
- Company pension
- On-site parking
- Wellness programme
Ability to commute/relocate:
- Gomshall GU5 9QE: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you happy to work in a fully office based role?
- How often do you use AI tools such as ChatGPT or Microsoft Copilot in your work? Please give an example.
Experience:
- supporting a Director, Managing Director or business owner: 3 years (required)
Language:
Licence/Certification:
- Driving Licence and your own transport (required)
Work Location: In person
