KOTRA London provides recruitment services to companies based in the UK and South Korea. As part of its services, we place job advertisements on behalf of our clients, review applications, and provide application details to our clients.
Our client Samsung Fire & Marine Insurance Europe is recruiting an HR / IT Lead or Assistant manager to join their business in the UK.
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1. Main Purpose and Objective of the role
To manage and coordinate the day-to-day HR and IT activities of the Company, ensuring effective HR administration, reliable IT services and appropriate support for employees and management.
2. Key Responsibilities
Human Resources
- Coordinate recruitment activities, including job postings, liaison with recruitment agencies, interview arrangements and preparation of employment documentation.
- Manage the onboarding and offboarding processes for employees, ensuring that all required HR administrative actions are completed.
- Maintain accurate and confidential employee records and HR documentation.
- Coordinate monthly payroll activities with the external payroll provider and ensure that relevant payroll changes and information are processed accurately and on time.
- Administer employee benefits, including pension, private medical insurance and other Company benefits.
- Maintain and monitor annual leave, sickness absence and other employee absence records.
- Support the annual performance appraisal and salary review processes.
- Coordinate employee training and development activities and maintenance of training records.
- Coordinate employee immigration and sponsorship matters, including visa monitoring and liaison with external immigration advisers where required.
- Support the development, review and implementation of HR policies, procedures and employee-related processes.
- Respond to day-to-day employee queries relating to HR policies, benefits, leave and other employment matters.
IT & Systems
- Coordinate the day-to-day operation and support of the Company's IT systems, equipment and services.
- Coordinate the setup of IT equipment, user accounts and system access for new joiners, and manage related changes for existing employees and leavers.
- Provide first-line IT support to employees and coordinate more complex technical issues with Head Office IT teams and external IT service providers.
- Manage the provision, replacement and maintenance of employee IT equipment, including computers, laptops, mobile devices and related equipment.
- Maintain appropriate records of IT assets, users, systems and access permissions.
- Liaise with Head Office and external IT service providers to coordinate IT infrastructure, system changes, maintenance, incidents and projects.
- Coordinate IT security activities and support employee awareness of IT security requirements.
- Support IT-related business continuity and operational resilience arrangements, including system availability, recovery arrangements and relevant testing.
- Coordinate IT-related internal and external audit requests and maintain supporting documentation and evidence as required.
* Undertake any other duties that may reasonably be assigned from time to time in accordance with business needs.
3. Qualifications
- Relevant degree, professional qualification or equivalent practical experience.
- Relevant experience in HR administration or generalist HR, with experience of coordinating day-to-day HR activities.
- Experience in providing or coordinating day-to-day IT support would be advantageous.
- Good working knowledge of UK employment law and HR practices.
- Good understanding of general IT systems and the ability to coordinate day-to-day IT support and related matters.
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint and Outlook.
- CIPD qualification or membership would be advantageous.
4. Skills
- Strong organisational skills with the ability to manage multiple responsibilities and priorities.
- Good problem-solving and analytical skills.
- Strong written and verbal communication skills.
- Ability to communicate effectively with employees, senior management, Head Office and external service providers.
- Ability to handle confidential and sensitive information with discretion.
- Strong attention to detail and accuracy.
- Ability to work independently and take ownership of day-to-day responsibilities while working effectively as part of a small team.
5. Other Working Conditions
- Applicants must have the right to work in the UK. The Company is unable to provide visa sponsorship for this role, either now or in the future.
- Strong written and verbal communication skills in both Korean and English are required, as the role involves regular communication and reporting with Head Office in Korea.
6. How to Proceed
- 1st: Document review (Written review of submitted documents such as resume, self-introduction letter, and certificate)
- 2nd: Interview involves the team manager (comprehensive evaluation of skills required for job performance through interview and foreign language evaluation)
- 3rd: Interview with CEO
※ Interview candidates will be notified individually only to those who pass the document screening
Job Type: Full-time
Pay: From £45,000.00 per year
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
