BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
SALARY: £34,000 per annum
HOURS: 40 hours per week - 12 Month Fixed Term Contract
ABOUT US
At Bamford Collection, we believe business should be a force for good. Driven by a deep respect for people and the planet, we are committed not only to protecting the world around us but also to creating a positive and lasting impact.
Our collection of businesses spans an organic farm and retail operation, a thoughtfully designed clothing brand, botanical skincare and wellbeing products, luxury wellness destinations, and unique hospitality experiences. Each is united by a shared philosophy: to inspire a slower, more conscious way of living.
We encourage our customers to make choices that are better for the environment and kinder to their wellbeing. More than a collection of brands, Bamford represents a lifestyle built on sustainability, craftsmanship, community, and purpose.
ABOUT THE ROLE
We are looking for an organised, proactive, and solutions-focused Assistant Distribution Manager to join our Supply Chain team.
Supporting the movement of products across the Bamford Collection, you will play a key role in ensuring stock is delivered accurately, efficiently, and on time. This is an excellent opportunity for someone with strong logistics experience who enjoys working in a fast-paced environment and thrives on building effective relationships across multiple teams.
Working closely with the Logistics Manager, you will help lead and develop a team of Logistics Coordinators, supporting day-to-day operations while driving service excellence, process improvements, and operational efficiencies. You will act as a key point of contact for distribution-related activities, ensuring a seamless experience for both internal stakeholders and external partners.
RESPONSIBILITIES
Lead, coach, and support the Logistics Coordinators, fostering a collaborative, high-performing team culture.
Assist in delivering logistics projects and continuous improvement initiatives that enhance efficiency, service levels, and cost-effectiveness.
Work cross-functionally with internal departments to improve processes and strengthen operational performance.
Support stores and customers with order status updates, transport enquiries, product information, and issue resolution.
Deliver exceptional customer service, responding promptly and professionally to all enquiries.
Provide advice and guidance to internal stakeholders on transportation, inventory management, and order fulfilment activities.
Support escalation processes relating to supply and distribution challenges, ensuring timely resolution.
Oversee distribution activities, including order processing, picking, packing, and shipping, ensuring accuracy and on-time delivery.
Build and maintain strong relationships with carriers, freight forwarders, and third-party logistics providers.
Monitor shipments throughout transit, proactively communicating updates and managing any delivery exceptions.
Ensure all shipping documentation and records are accurate, compliant, and maintained to a high standard.
Identify opportunities to streamline processes and improve overall logistics performance.
SKILLS AND REQUIREMENTS
Previous experience leading or supervising a team within a logistics, distribution, supply chain, or operational environment.
Strong communication skills with the ability to build effective relationships at all levels.
Experience working within a KPI-driven environment, with a focus on performance, accuracy, and continuous improvement.
Advanced proficiency in Microsoft Excel and confidence analysing data to support decision-making.
Excellent organisational and planning skills, with the ability to prioritise effectively in a fast-paced environment.
A proactive, solutions-focused mindset and strong problem-solving capability.
A collaborative approach with the ability to influence and work cross-functionally.
Strong attention to detail and a methodical, organised working style.
Proven experience delivering excellent customer service and stakeholder support.
The ability to manage multiple priorities while maintaining high standards and meeting deadlines.
PERKS AND BENEFITS
Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
Local gym discounts
Padel Discount
Electric Car Scheme (subject to criteria)
Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
Private Medical: We offer subsidised private medical insurance through Bupa.
Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
