The Chief of Staff, Office of the CTIO is a senior IT executive and acts as one of the CTIO’s most trusted strategic partners and part of their cross-functional leadership team. As effective ‘CTIO-by proxy’ and their ’right hand person’, the Chief of Staff is empowered to act on behalf of the CTIO in selected contexts and scenarios, extending the CTIO’s ability to lead across a broad and evolving agenda.
The Chief of Staff helps to drive clarity, consistency and coherence across the CTIO’s entire portfolio of accountabilities. They oversee a broad portfolio of cross-functional activities through their Office of the CTIO (OCTIO), touching all aspects of the IT operating model, for which they are responsible for the design and evolution of. From IT strategy and planning, to governance, performance management and communications, they translate intent into action, ensuring alignment with business strategy, goals and objectives, as well as operational discipline and follow-through. The OCTIO may also take on one-off initiatives or ad hoc activities, such as special projects, incubation of new capabilities or specific tasks requiring focused attention